Parts Counter Specialist - Volkswagen

Evans Dealer Group; Dayton (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid vacation

Employee vehicle purchase

Employee discounts

Career advancement

Stable family-owned dealership

Job summary

Evans Volkswagen in Dayton, Ohio is seeking an experienced Automotive Parts Counter Specialist to join our family-owned dealership team. You will assist technicians, service advisors, wholesale and retail customers with parts needs and ensure fast, accurate part identification and delivery.

You’ll work in a fast-paced environment, manage inventory, handle returns, and build strong relationships with the service department and wholesale customers.

Qualifications

• Experience with automotive parts in a dealership setting.
• Ability to look up and identify parts accurately.
• Familiarity with electronic parts catalogs and dealership computer systems.

Responsibilities

• Assist technicians, service advisors, wholesale customers, and retail customers with parts needs.
• Look up and identify parts accurately.
• Fill shop parts requests quickly to keep technicians productive.
• Order and receive Volkswagen and aftermarket parts.
• Maintain accurate inventory and help control obsolescence.
• Process returns, cores, and warranty parts.
• Handle phone and counter sales.
• Build strong relationships with our service department and wholesale customers.
• Keep the parts department organized, clean, and efficient.

Skills

Parts knowledge

Customer service

Dealership experience

Inventory control

Tools

Parts catalogs

Dealership software

Job description

Evans Volkswagen | Dayton, Ohio

Evans Volkswagen is looking for an experienced Automotive Parts Counter Specialist to join our team.

We’re a family-owned dealership group that has been in the automotive business for generations, and we’re looking for someone who knows parts, understands the pace of a dealership, and takes pride in helping technicians and customers get what they need quickly and accurately.

What You’ll Do

• Assist technicians, service advisors, wholesale customers, and retail customers with parts needs

• Look up and identify parts accurately

• Fill shop parts requests quickly to keep technicians productive

• Order and receive Volkswagen and aftermarket parts

• Maintain accurate inventory and help control obsolescence

• Process returns, cores, and warranty parts

• Handle phone and counter sales

• Build strong relationships with our service department and wholesale customers

• Keep the parts department organized, clean, and efficient

What We’re Looking For

Automotive parts experience is strongly preferred.

Volkswagen or other European-brand experience is a plus, but not required.

The right person will:

• Have previous dealership or automotive parts experience

• Be comfortable using electronic parts catalogs and dealership computer systems

• Be organized and detail-oriented

• Communicate well with technicians, advisors, and customers

• Be dependable and able to work at a fast pace

• Understand that getting the right part the first time matters

• Be a team player who is willing to jump in when needed

Why Evans Volkswagen?

We are a family-owned dealership with Volkswagen, BMW, and a large pre-owned operation all on the same campus.

We offer a professional dealership environment without the big corporate-store feel. We want people who plan to build a career with us, not just collect a paycheck.

Benefits include:

• Competitive pay based on experience

• Medical, dental, and vision insurance

• 401(k)

• Paid vacation

• Employee vehicle purchase opportunities

• Employee discounts

• Career advancement opportunities

• Stable, family-owned dealership group

If you have dealership parts experience and are looking for a place where you can become an important part of the team, we want to talk to you.