Parts Counter Specialist – Heavy Equipment

Alta Equipment Company; Ogle Township (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Training

Employee stock purchase plan

Union benefits administered locally

Competitive wages

Company uniforms

Job summary

Alta Equipment Company is seeking a full-time Parts Counter Associate for the Case Construction Equipment Group at our Cranberry, PA location. You will process parts purchases, actively sell parts, and ensure margins align with Alta policies while delivering excellent customer service to internal and external customers.

The role requires a valid driver's license, basic mechanical knowledge, and experience with parts systems.

Qualifications

• Minimum of one year of previous heavy equipment, auto or truck parts counter experience.
• A valid driver's license required (chauffeur's license preferred).
• High school diploma or GED required.
• Basic mechanical understanding and ability to identify parts by sight/name.
• Excellent communication skills and professionalism are required.
• Knowledge of mark-up and gross margin; proper phone etiquette.
• Forklifts operation and hydraulic hose making preferred.
• Experience with Epicor/Silk systems and MS Office is a plus.

Responsibilities

• Process parts purchases and sales.
• Actively sell parts and achieve department goals.
• Ensure part margins align with Alta policies.
• Maintain high customer satisfaction, including internal customers.
• Coordinate with Shipping and Receiving for parts handling.
• Keep the department orderly and clean.
• Assist in physical inventory counts.
• Deliver parts to customers as needed.
• Incorporate Alta's Guiding Principles into daily activities.
• Attend to other duties and ensure reliable attendance.

Skills

Excellent communication

Heavy equipment parts knowledge

Customer service orientation

Basic mechanical understanding

Teamwork

Education

High school diploma/GED

Tools

Epicor/Silk systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Vendor web portals

Job description

Alta Equipment Company is seeking a full-time Parts Counter Associate for the Case Construction Equipment Group at our Cranberry, PA location. You will process parts purchases, actively sell parts, and ensure margins align with Alta policies while delivering excellent customer service to internal and external customers.

The role requires a valid driver's license, basic mechanical knowledge, and experience with parts systems.