Truck Parts Counter Specialist – Fast-Paced & Customer-Focused

Bruckner Truck Sales, Inc.; East Spokane (WA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental plan

Vision plan

401(k) and profit sharing

Tuition assistance

Employee stock ownership

Disability and life insurance

Flexible Spending Account

Employee referral bonus

Job summary

Bruckner Truck Sales, Inc. is seeking a Parts Clerk to handle orders by phone or in person and to advise customers on needed parts based on descriptions or malfunctions.

The role requires forklift operation, accurate stock management, and assisting both the parts and shop counters to keep the department running smoothly. The company offers competitive compensation plans, paid time off, health and dental plans, a 401(k) and profit-sharing program, tuition assistance, and opportunities for

Qualifications

• High school diploma or equivalent required.
• Must have at least two years or more in heavy duty truck or automotive parts department experience.
• Able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.
• Endurance to move at a fast pace and from one job requirement to another quickly; operate parts department equipment, forklift, and pickup.

Responsibilities

• Answer customer’s phone calls and fill order from stock parts.
• Help customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
• Advise customer on substitution or modification of part when replacement is not available.
• Advise customer of any quality improvement or service bulletin on part replacement.
• Examine returned part or core to determine if defective and exchange part for refund.
• Stock parts according to part number sequence.
• Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
• Clean parts shelves to prepare for physical inventory.
• Accept payment for bills and make change.
• Use calculator and computer keyboard.
• Do periodical bin checks.

Skills

Customer service

Communication

Forklift operation

Inventory management

Education

High school diploma or equivalent

Tools

Calculator

Computer

Forklift

Job description

Bruckner Truck Sales, Inc. is seeking a Parts Clerk to handle orders by phone or in person and to advise customers on needed parts based on descriptions or malfunctions.

The role requires forklift operation, accurate stock management, and assisting both the parts and shop counters to keep the department running smoothly. The company offers competitive compensation plans, paid time off, health and dental plans, a 401(k) and profit-sharing program, tuition assistance, and opportunities for