Parts Counter Specialist: Customer-First Parts Pro

K.C. Bobcat; Springfield (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K matching

Profit sharing

Paid vacation

Life insurance

Disability insurance

Employee assistance

Job summary

Bobcat of Springfield is seeking a Parts Counter Specialist to assist customers with parts and supplies, process orders, and maintain an inviting sales floor. You will present merchandise, support the service department, and help customers find exact parts while upholding company policies.

The role requires a high school diploma, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Customer service oriented with a positive attitude.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Experience with sales techniques and customer relations helpful.
• Must pass a drug screen and have a valid driver’s license.

Responsibilities

• Assist customers with parts and supplies, process orders, and upsell where appropriate.
• Maintain an in-store display and clean merchandise area.
• Present merchandise with professional selling techniques.
• Serve customers and support the service department while acting in the company’s best interests.
• Help load/unload parts as needed and assist in finding parts for customers.
• Maintain customer relations and provide timely order processing.
• Handle shipping/receiving, binning, and inventory counts weekly.
• Suggest ways to optimize freight costs and rush-order charges while assisting customers.

Skills

Positive attitude

Excellent communication

Strong organizational

Customer relations

Sales techniques

Computer systems

Drug screening ability

Driver's license

Education

High school diploma

Job description

Bobcat of Springfield is seeking a Parts Counter Specialist to assist customers with parts and supplies, process orders, and maintain an inviting sales floor. You will present merchandise, support the service department, and help customers find exact parts while upholding company policies.

The role requires a high school diploma, strong communication skills, and the ability to work in a fast-paced environment.