Parts Counter Specialist: Customer-Facing Growth

DCD Automotive Holdings, INC; North Attleborough (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Company paid basic life insurance

Short & Long-Term Disability Insurance

Paid Vacations, Paid Holidays, 401(K)

Company provided uniforms

Job summary

Nucar Toyota of North Attleboro is seeking a motivated Parts Counter Person to join our team. This customer-facing role requires strong communication and a dedication to excellent service in a fast-paced environment.

The position involves assisting customers with identifying and ordering parts, handling inventory tasks, and coordinating with the service department to manage backorders. A positive attitude and basic computer skills are essential.

Qualifications

• High School Diploma or equivalent.
• Previous parts experience preferred but not required.
• Basic computer skills for parts lookup and order entry.

Responsibilities

• Provide exceptional customer service to retail and internal service customers.
• Assist customers in identifying and ordering automotive parts.
• Communicate clearly with customers and the service department regarding backorders and delays.
• Perform regular inventory tasks, including weekly bin counts and cycle counts.
• Check in and stock nightly deliveries of parts and customer orders.
• Maintain a clean and organized work area.
• Handle heavy parts and packages (up to 50 lbs).

Skills

Customer service

Communication

Team player

Positive attitude

Basic computer skills

Education

High School Diploma or equivalent

Job description

Nucar Toyota of North Attleboro is seeking a motivated Parts Counter Person to join our team. This customer-facing role requires strong communication and a dedication to excellent service in a fast-paced environment.

The position involves assisting customers with identifying and ordering parts, handling inventory tasks, and coordinating with the service department to manage backorders. A positive attitude and basic computer skills are essential.