Parts Counter Specialist — Commission & Bonus Potential

Hendrick Automotive Group; Norfolk (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Rick Hendrick Chevrolet (Norfolk) is seeking a Parts Counterperson to help customers select and purchase automotive parts at the counter, provide pricing and product information, and place special orders for parts. The role supports the service department and body shop with timely parts dispensing and accurate inventory management.

The position requires reading manuals to identify part types, maintaining an orderly work area, and upholding dealership policies, safety standards, and CSI metrics.

Qualifications

• Reads manuals to ascertain part specifications.
• Transacts over-the-counter parts sales and special orders.
• Maintains inventory accuracy and CSI standards.

Responsibilities

• Assists customers in selecting and purchasing parts.
• Placing special orders for parts.
• Dispensing parts to service and body shop.
• Keeping an organized, safe work area.

Skills

Customer service

Reading manuals

Pricing information

Communication

Microsoft Office

Dealership software

Education

High school diploma or GED

Associate degree (optional)

Tools

Dealership Management System

Job description

Rick Hendrick Chevrolet (Norfolk) is seeking a Parts Counterperson to help customers select and purchase automotive parts at the counter, provide pricing and product information, and place special orders for parts. The role supports the service department and body shop with timely parts dispensing and accurate inventory management.

The position requires reading manuals to identify part types, maintaining an orderly work area, and upholding dealership policies, safety standards, and CSI metrics.