Parts Counter Specialist

HUNTER TRUCK SALES & SERVICE LLC; Town of Owego (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Hunter Truck Sales & Service LLC in Owego, NY is seeking a Parts Counter Person. This full-time role offers a Monday–Friday schedule with pay ranging from $20 to $30 per hour based on experience.

You will sell parts over the counter, by phone, and through the shop, providing excellent customer service and handling stock and orders. Responsibilities include assisting customers, giving price quotes, processing payments, and coordinating with the parts manager.

Qualifications

• Three to six months’ related experience and/or training; or equivalent combination of education and experience preferred.
• Basic computer knowledge required.

Responsibilities

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner based on customer needs.
• Answer phone calls, provide price quotes and other information.
• Provide high level of service to internal and external customers.
• Pull and fill the orders from stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Notify the service advisor and the customer when special ordered parts have been received.

Skills

Customer service

Retail sales

Phone quotes

Inventory management

Teamwork

Front counter

Job description

Hunter Truck Sales & Service LLC in Owego, NY is seeking a Parts Counter Person. This full-time role offers a Monday–Friday schedule with pay ranging from $20 to $30 per hour based on experience.

You will sell parts over the counter, by phone, and through the shop, providing excellent customer service and handling stock and orders. Responsibilities include assisting customers, giving price quotes, processing payments, and coordinating with the parts manager.