Parts Counter Specialist

Thompson Lift Truck; Pensacola (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Thompson Tractor in Pensacola, FL is seeking a Counter Clerk in the Parts Department to read customer and internal orders and process parts efficiently. The role requires familiarity with machinery such as lift trucks and related products, plus strong training and teamwork dedication.

The Counter Clerk will advance classification skills, demonstrate commitment to teamwork, customer service, and finding solutions in a fast-paced environment. High school diploma or equivalent is required.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Shipping or parts operations preferred; basic PC and typing skills required.

Responsibilities

• Accurately process and complete parts orders with minimal supervision
• Assemble hydraulic hoses without supervision
• Identify hydraulic hose and fitting size and type; build replacement hoses to match specs
• Operate all material handling equipment safely
• Respond to customer demands appropriately
• Maintain valid driver’s license and required certifications
• Attend afterhours call schedule as needed
• Mentor other parts department employees as needed
• Other duties assigned by management as needed

Job description

Thompson Tractor in Pensacola, FL is seeking a Counter Clerk in the Parts Department to read customer and internal orders and process parts efficiently. The role requires familiarity with machinery such as lift trucks and related products, plus strong training and teamwork dedication.

The Counter Clerk will advance classification skills, demonstrate commitment to teamwork, customer service, and finding solutions in a fast-paced environment. High school diploma or equivalent is required.