Parts Counter Specialist

ASCO Equipment; Oklahoma City (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

ASCO Equipment is seeking a Parts Counter Specialist in Oklahoma City, OK. This role involves assisting customers and technicians with parts needs, managing inventory, and providing excellent service. Join a family-owned company with over 65 years of exceptional service and growth.

Benefits

100% paid health insurance

401(k) with profit sharing

Paid holidays

Children’s Education Program

Paid training

Qualifications

• 2+ years of experience as a parts specialist preferred.
• Ability to work efficiently in a fast-paced, high-volume dealership environment.

Responsibilities

• Provide excellent customer service with friendly greetings.
• Fulfill parts orders from in-stock inventory and place orders as needed.
• Maintain accurate parts inventory records.

Skills

Customer Service

Communication

Detail-oriented

Time Management

Teamwork

Tools

G-Suite

Parts Management Programs

Job description

At ASCO, we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we’re ready to tackle any equipment challenge our customers face.

Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Oklahoma City, Oklahoma. The Parts Counter Specialist will be responsible for assisting both customers and in-house service technicians with their parts needs.

The role involves coordinating the logistics of ordering and tracking parts, managing inventory, and ensuring minimal equipment downtime for repairs and preventative maintenance. The Parts Counter Specialist will provide superior service to customers both over the phone and in person.

RESPONSIBILITIES:

• Provide excellent customer service with friendly greetings and eagerness to assist
• Ask questions to accurately identify machine make, model, and serial numbers
• Investigate part needs and determine additional parts required
• Fulfill parts orders from in-stock inventory and place orders as needed to meet customer demands in a timely manner
• Match orders accurately with packing slips
• Collect customer payment information or POs and follow up on past due accounts
• Use resources such as online manuals and microfiche to correctly identify parts
• Maintain accurate parts inventory records

BASIC QUALIFICATIONS:

• 2+ years of experience as a parts specialist preferred
• Ability to work efficiently in a fast-paced, high-volume dealership environment
• Detail-oriented with strong time management and teamwork skills
• Excellent customer service and communication abilities
• Proficient in computer skills, including G-Suite and parts management programs
• Commitment to work safety and accountability

Why Join Team ASCO?

Compensation & Benefits:

100% paid health insurance, 401(k) with profit sharing, and paid holidays

Unique Perks:

ASCO Children’s Education Program offering financial assistance for employees' children pursuing higher education

Paid training and opportunities for career development

Our Core Values:

Honor God

Develop People

Pursue Excellence

Grow Profitably

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.