Parts Counter Specialist

ASCO Equipment Inc.; Oklahoma City (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Parts Counter Specialist in Oklahoma City! In this dynamic role, you will provide exceptional customer service, assist customers and technicians with parts needs, and manage inventory to minimize equipment downtime. With a commitment to excellence and a supportive team environment, this position offers a unique opportunity to make a positive impact while being part of a company that values its employees. Enjoy extensive benefits, including 100% paid health insurance and a 401K plan. If you are detail-oriented and passionate about helping others, this role is perfect for you!

Benefits

100% Paid Health Insurance

401K + Profit Sharing

Education Assistance Award

Paid Holidays

Qualifications

• 2+ years of experience as a parts specialist is preferred.
• Excellent customer service and communication skills are essential.

Responsibilities

• Provide superior customer service and assist in fulfilling parts needs.
• Manage inventory and coordinate logistics for ordering/tracking parts.

Skills

Customer Service

Communication Skills

Detail Oriented

Time Management

Teamwork

Computer Skills

Parts Identification

Tools

G-Suite

Parts Programs

Job description

At ASCO our attitude is "We're On It" - Ready to serve, sell, quote, repair, fix, rent, replace and solve equipment problems, questions, challenges that lie ahead. We were built over 65 years ago to be a blessing in the lives who depend on us. So, you better believe we're on it.

ASCO Equipment has a career opportunity for a Parts Counter Specialist Oklahoma City, Oklahoma. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs.

The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Parts Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.

RESPONSIBILITIES:

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers' needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

BASIC QUALIFICATIONS:

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast-paced/high-volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability

Reasons to Join Team ASCO:

Our Vision: To be a blessing to those we serve

Core Values: Honor God, Develop People, Pursue Excellence, and Grow Profitability

Extensive Benefits unparalleled in our industry:

100% Paid Health Insurance

401K + Profit Sharing

ASCO Children's Education Program - Education Assistance Award to aid the children of ASCO employees in their pursuit of higher education

Paid Holidays + More!

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.