Parts Counter Specialist

ServCorp (SCx); Marine Corps Base Camp Pendleton (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

ServCorp (SCx) is seeking a Parts Counter Specialist to assist customers with identifying, locating, ordering, receiving, and issuing automotive and equipment parts. The ideal candidate is detail-oriented, knowledgeable about parts, comfortable using catalogs and inventory systems, and able to provide excellent customer service.

The role emphasizes accuracy, teamwork, and proactive communication in a fast-paced environment at Marine Corps Base Camp Pendleton.

Qualifications

• Experience in automotive, fleet, equipment, warehouse, or parts-counter roles.
• Knowledge of automotive or equipment parts.
• Experience using catalogs or electronic parts databases.
• Experience identifying parts by number or equipment information.
• Inventory-management experience preferred.
• Strong attention to detail.
• Strong customer-service and communication skills.
• Basic computer proficiency.
• Ability to work independently and as part of a team.

Responsibilities

• Assist customers with parts identification and sourcing.
• Research parts using catalogs, databases, and manufacturer information.
• Identify appropriate OEM and aftermarket parts.
• Process parts orders and special orders.
• Track backorders and availability.
• Receive and inspect incoming parts.
• Verify part numbers, quantities, and documentation.
• Issue parts to authorized customers.
• Maintain accurate inventory records.
• Process returns, warranties, exchanges, and related documentation.
• Assist with inventory counts and reconciliation.
• Communicate with vendors and suppliers.
• Notify customers when requested parts become available.
• Maintain clean, organized, and professional work areas.
• Follow company, customer, safety, and security procedures.

Skills

Attention to detail

Customer service

Communication skills

Teamwork

Independent work

Basic computer skills

Tools

Parts catalogs

Electronic parts databases

Inventory systems

Job description

About the Position

The Parts Counter Specialist will assist customers with identifying, locating, ordering, receiving, and issuing automotive and equipment parts.

The ideal candidate is detail-oriented, knowledgeable about parts, comfortable using electronic catalogs and inventory systems, and able to provide excellent customer service.

Responsibilities

• Assist customers with parts identification and sourcing.
• Research parts using catalogs, databases, and manufacturer information.
• Identify appropriate OEM and aftermarket parts.
• Process parts orders and special orders.
• Track backorders and availability.
• Receive and inspect incoming parts.
• Verify part numbers, quantities, and documentation.
• Issue parts to authorized customers.
• Maintain accurate inventory records.
• Process returns, warranties, exchanges, and related documentation.
• Assist with inventory counts and reconciliation.
• Communicate with vendors and suppliers.
• Notify customers when requested parts become available.
• Maintain clean, organized, and professional work areas.
• Follow company, customer, safety, and security procedures.

Qualifications

• Previous automotive, fleet, equipment, warehouse, or parts-counter experience.
• Knowledge of automotive or equipment parts.
• Experience using parts catalogs or electronic parts databases.
• Experience identifying parts by part number or equipment information.
• Inventory-management experience preferred.
• Strong attention to detail.
• Strong customer-service and communication skills.
• Basic computer proficiency.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Automotive dealership parts experience.
• Heavy-equipment parts experience.
• Fleet or maintenance-support experience.
• Military or Government parts experience.
• OEM/aftermarket parts experience.
• Experience with inventory/POS systems.

Benefits

Eligible employees may receive:

• Health and welfare benefits
• Paid vacation
• Paid holidays
• Paid sick leave
• Additional company benefits, subject to applicable plan and contract requirements

This position is contingent upon contract award.

SCx is an Equal Opportunity Employer.