Parts Counter Specialist

Koenig Equipment; Greenville (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a family-owned dealership with over 120 years of service as a Parts Counter Specialist in Greenville, OH. You'll provide excellent customer service to agricultural and turf equipment customers, assist in parts identification, and maintain inventory. Ideal candidates have dealership experience and strong technical knowledge of parts.

Qualifications

• Experience in dealership parts department preferred.
• Strong technical knowledge of parts and equipment.
• Familiarity with computerized parts systems.

Responsibilities

• Assist customers with identifying and purchasing parts.
• Maintain organized parts display area.
• Support service technicians with required parts.

Skills

Customer service

Technical knowledge of parts

Interpersonal skills

Attention to detail

Selling skills

Education

2-3 years of experience in a dealership parts department

Tools

Computerized parts systems

Job description

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Koenig Equipment is a family-owned dealership with over 120 years of service excellence. Since 1904, our commitment to growth, innovation, and strong values has helped us expand to 15 locations across Ohio and Indiana. We're proud of our rich history—and even more excited about our future.

We are currently seeking a seasoned, customer-focused Parts Counter Specialist to join our team in Greenville, OH. If you have dealership experience, thrive in fast-paced environments, and are passionate about delivering top-notch service to agricultural and turf equipment customers, we’d love to meet you.

What You’ll Do (Key Responsibilities)

• Greet and assist customers with identifying and purchasing the correct parts for agricultural and lawn/garden equipment.
• Provide tailored support for urgent needs, including machine-down situations and parts stocking programs.
• Use systems like IntelliDealer and Parts Lookup to locate parts and ensure accurate order processing.
• Record sales transactions and maintain up-to-date bin inventory records.
• Help maintain an organized and well-merchandised parts display area.
• Support service technicians by researching and supplying required parts for customer, internal, or warranty repairs.
• Deliver parts and supplies to designated areas in the service department per the branch layout.
• Handle returns efficiently, including processing returned parts, pallets, envirocrates, and other materials.
• Assist with receiving, stocking, and organizing daily and in-stock orders.
• Help with internal Service and Sales administration when applicable.
• Foster long-term relationships—make every customer “A Customer for Life.”
• Perform other duties as assigned to support the branch.
  
  
  

What We’re Looking For (Qualifications)

• 2-3 years of experience in a dealership parts department (preferred)
• Strong technical knowledge of parts and equipment
• Familiarity with computerized parts systems
• Excellent customer service and interpersonal skills
• Solid computer proficiency and high attention to detail
• Effective selling skills, especially in offering complete job solutions
• Ability to lift up to 50 lbs and access shelving throughout the parts area
• Willingness to work Saturdays and flexible seasonal hours
  
  
  

Who Thrives at Koenig?

You’ll fit right in if you are:

• A self-starter who takes ownership of your work
• A strong communicator who enjoys working with people
• Comfortable using technology to deliver great service
• Excited by growth, innovation, and continuous learning
  
  
  

Equal Opportunity Employer

Koenig Equipment, Inc. is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees—without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Agriculture, Construction, Mining Machinery Manufacturing

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