Parts Counter Specialist

ASCO Equipment Inc.; Euless (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a family-owned company with over 65 years of exceptional service! As a Parts Counter Specialist, you'll engage with customers, manage parts logistics, and ensure minimal downtime for equipment repairs. This role offers a chance to develop your skills in a fast-paced environment while contributing to a legacy of continuous growth. Enjoy comprehensive benefits, including 100% paid health insurance and unique perks like financial assistance for your children's education. Be part of a team that values excellence and community!

Benefits

100% Paid Health Insurance

401(k) + Profit Sharing

Paid Holidays

Children’s Education Program

Paid Training

Career Development Opportunities

Qualifications

• 2+ years of experience as a parts specialist preferred.
• Excellent customer service and communication skills are essential.

Responsibilities

• Provide superior customer service and fulfill parts orders efficiently.
• Maintain accurate parts inventory and manage logistics of ordering.

Skills

Customer Service

Detail-oriented

Time Management

Teamwork

Communication Skills

Spanish Speaking

Tools

G-Suite

Parts Programs

Job description

At ASCO, we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we’re ready to tackle any equipment challenge our customers face.

Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Euless, TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs.

The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Parts Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.

RESPONSIBILITIES:

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers' needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

BASIC QUALIFICATIONS:

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast-paced/high-volume dealership
• Detail-oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish Speaking Preferred

Why Join Team ASCO?

Compensation & Benefits:

100% paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks:

ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Paid training and career development opportunities

Our Core Values:

Honor God

Develop People

Pursue Excellence

Grow Profitably

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.