Parts Counter Specialist

ASCO Equipment; Euless (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

ASCO Equipment is seeking a Parts Counter Specialist in Euless, TX, to assist customers and service technicians with parts needs. The role involves managing inventory, fulfilling orders, and providing exceptional customer service. Join a family-owned company with over 65 years of legacy and enjoy benefits like 100% paid health insurance and a unique education program for employees' children.

Benefits

100% paid health insurance

401(k) + profit sharing

Paid holidays

Paid training and career development opportunities

Financial assistance for employees' children pursuing higher education

Qualifications

• 2+ years of experience as a parts specialist preferred.
• Ability to work in a fast-paced, high-volume dealership.
• Dedicated to work safety and accountability.

Responsibilities

• Provide excellent customer service with warm greetings.
• Coordinate logistics of ordering and tracking parts.
• Maintain accurate parts inventory.

Skills

Customer Service

Communication

Detail-oriented

Time Management

Teamwork

Spanish Speaking

Tools

G-Suite

Parts Programs

Job description

At ASCO, we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we’re ready to tackle any equipment challenge our customers face.

Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Euless, TX. The Parts Counter Specialist will be responsible for assisting both customers and in-house service technicians in fulfilling their parts needs.

The Parts Counter Specialist will coordinate the logistics of ordering and tracking parts, manage inventory with the goal of minimizing equipment downtime for repairs and maintenance, and provide superior service over the phone and in person.

RESPONSIBILITIES:

• Provide excellent customer service with warm greetings and eagerness to assist
• Ask questions to accurately identify machine make, model, and serial numbers
• Investigate parts needs and determine additional parts required
• Fulfill parts orders from stock and place orders as needed to meet customer timelines
• Match orders with packing slips accurately
• Collect customer payment information and POs; follow up on past due accounts
• Use resources (online manuals, microfiche) to identify parts correctly
• Maintain accurate parts inventory

BASIC QUALIFICATIONS:

• 2+ years of experience as a parts specialist preferred
• Ability to work in a fast-paced, high-volume dealership
• Detail-oriented with good time management and teamwork skills
• Excellent customer service and communication skills
• Proficient in computer skills, including G-Suite and parts programs
• Dedicated to work safety and accountability
• Spanish speaking skills preferred

Why Join Team ASCO?

Compensation & Benefits:

100% paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks:

ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Paid training and career development opportunities

Our Core Values:

Honor God

Develop People

Pursue Excellence

Grow Profitably

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.