Parts Counter Salesperson

TRULAND Equipment

Bluffton (IN)

On-site

USD 34,000 - 52,000

Full time

2 days ago

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Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company contributions

PTO and paid holidays

Company-paid short-term disability

Life Insurance

Team member discounts

Uniforms provided

Job summary

TRULAND Equipment is a John Deere dealer with 18 locations across Indiana and Ohio that hires for a parts counter role serving residential, commercial, and agricultural customers.

The position requires 1+ years in parts or sales, strong communication, and the ability to lift up to 75 pounds and operate a forklift; a high school diploma is required.

Qualifications

High school diploma or equivalent experience; Associate's degree in Agriculture preferred.
1+ years of Parts experience or equivalent sales or service experience.
Experience connecting with customers and maintaining a professional image.
Ability to lift up to 75 pounds and operate a forklift.
Valid driver’s license and basic computer/office software skills.

Responsibilities

Provide excellent customer service at the counter and on the phone.
Maintain positive relationships with peers and management.
Meet or exceed monthly sales goals.
Communicate and enforce Parts Department processes for satisfaction.
Process orders accurately for in-store and online purchases.
Locate merchandise and liaise with Inventory Team as needed.
Keep showroom displays neat and inventory accurate.

Skills

Customer service

Sales

Communication

Forklift operation

Education

High school diploma

Associate’s degree in Agriculture

Tools

Microsoft Office

Barcode scanner

Job description

Equipment

We're a leading John Deere dealer with 18 locations across Indiana and Ohio, serving residential, commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive in a fast-paced, team-driven environment—we want to hear from you!

Grow with TRU LAND

Purpose

This position is responsible for selling parts to customers over the counter and providing necessary parts to the service department. Providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Responsibilities

Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Meets or exceeds monthly sales goals.
Actively engaged and knowledgeable about the corporate parts promotion schedule.
Provides recommendations for sales of additional related or needed parts or accessories.
Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
Assists with preparing and maintaining professional showroom image and merchandise displays.
Assists in keeping parts department clean and orderly.
Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge

High School diploma or equivalent experience; Associate's degree in an Agriculture field preferred.
1+ years of Parts experience or equivalent sales or service experience.
Experience connecting with customers, maintaining a professional image, and establishing rapport.
Demonstrate basic understanding of the selling process.
Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
Experience working both independently and, in a team, setting.
Demonstrates excellent communication skills; written and verbal.
Ability to work extended hours and weekends.
Valid driver's license required; driving record that meets Employer's insurance company requirements.
Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
Ability to use a handheld barcode scanner.
Ability to lift up to 75 pounds.
This position will require operation of a forklift.

Comprehensive benefit package for full-time team members includes

Competitive bi-weekly wages
Health, dental, and vision insurance
401(k) plan with company contributions
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Paid Time Off (PTO) and Paid Holidays
Company-paid short-term disability
Life Insurance
Team member discounts
Access to additional voluntary insurance plans
Employee Assistance Program (AEP)
Company-provided uniforms

About TRULAND Equipment

TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial and agricultural applications. We understand the unique needs and challenges that come with working your land, and we're dedicated to delivering solutions that exceed expectations. With every phone call, every visit, and every job well done, we're creating lasting partnerships built on trust.

Our Vision:

To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

Our Values