Parts Counter Sales Representative

RoadBuilders Machinery and Supply Co., Inc.; Grand Island (NE); On-site; USD 35,000 - 100,000; Full time

Job summary

A leading company in the heavy equipment industry is seeking a Parts Counter Sales Representative to assist customers, manage orders, and achieve sales goals. This full-time position offers competitive pay, comprehensive benefits, and opportunities for career advancement within a family-owned dealership known for excellence and customer service in the Midwest.

Benefits

Health, dental and vision insurance

401k with company match

Paid time off

Continued education and training

Qualifications

• Customer-facing sales experience required.
• Proven experience in a similar role preferred.
• Must hold a valid driver’s license with a clean driving record.

Responsibilities

• Assist customers in selecting required parts and processing orders.
• Up-sell specials and provide aid in technology solutions.
• Track daily call reports/lead tracking in CRM.

Skills

Customer service

Communication

Attention to detail

Teamwork

Proficiency in inventory systems

Education

High school diploma or GED

Job description

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The Parts Counter Sales Representative is responsible for assisting all customers and mechanics in securing needed parts and supplies. This position will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

Compensation And Benefits

• Competitive pay
• Health, dental and vision insurance
• Company paid short term disability
• Company paid basic life insurance
• Supplemental term life insurance and long-term disability
• 401k with company match
• Paid time off
• 8 paid holidays
• Continued education, manufacturer hands-on and web-based training
• Career advancement opportunities
  
  

Essential Duties And Responsibilities

• Assists customers in selecting required parts
• Processes orders for parts directly with customers at the counter and by phone
• Assists shop technicians by retrieving and ordering parts for existing work orders
• Up-sells specials as well as informs customers of companion part requirements
• Provides price quotes, receives payments, and obtains credit authorizations
• Provides aid, promotion, and training to assigned customer in the utilization of technology solutions
• Documents customer information to build comprehensive database to include machine lists, customer contacts, influencers, and parts and service purchasers
• Follows a routine follow up schedule on parts quotes to promote sales wins
• Promotes current parts marketing and sales programs
• Tracks daily call reports/lead tracking in CRM
• Develops strong working relationship with mainline salesperson and PSR to form a strong support team for customers
• Leverages manufacturer parts and service initiatives to maximize margins and grow discretionary funds
• Be familiar with the latest industry trends and technical advancements and successfully apply them in daily activities
• Coordinates any procurement of necessary parts in conjunction with the assistance of parts manager
• Provides follow-up and escalation of back orders when necessary; thinking outside of the box when parts are not available
• Orders parts from other approved vendors when necessary
• Performs other duties as assigned
  
  

Skills And/or Qualifications

• Proficiency in computerized inventory management systems and MS Office Suite
• Ability to work independently and as part of a team in a fast-paced environment
• Attention to detail and accuracy in parts identification and order processing
• Excellent communication skills, both written and verbal
• Must be able to read, write and communicate in English
• Strong customer service and relationship building skills
• Must hold a valid driver’s license with a clean driving record
• Must pass a background check and drug screen
  
  

Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Occasional travel as assigned for training or to perform work at other locations
• Ability to lift up to 50 pounds
• Ability to climb and use a ladder
• Able to work in all types of weather conditions (heat, cold, wind, rain, dust, and dirt)
  
  

Education And Experience

• High school diploma or GED
• Customer facing sales experience
• Proven experience in a similar role, preferably in the heavy machinery or automotive industry, dealership experience preferred
• Komatsu and/or Takeuchi equipment experience preferred
  
  

About Us

RoadBuilders Machinery & Supply, founded in 1985, is a second-generation family-owned heavy equipment dealership with locations in Kansas, Nebraska, and Missouri. We are the preferred Komatsu and Takeuchi dealer in the Midwest. We provide a variety of machinery to our customers and exciting opportunities for our employees to work, grow and succeed.

This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, duties and responsibilities or working conditions associated with the job. This job description is not an employment contract. RoadBuilders reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business.

All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

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