Parts Counter Sales: Precision, Service & Teamwork

Material-Handling-Inc; Knoxville (TN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental Insurance

Voluntary Vision Insurance

Company Paid Life Insurance

Additional Life Insurance

Short & Long-Term Disability

401k – with employer match

Job summary

Material Handling Inc. is seeking a Parts Counter Sales professional in Knoxville, TN, who thrives in a fast-paced environment and delivers accurate, solution-based service.

The role requires strong attention to detail, customer focus, and dependable work habits to support both customers and internal teams. You will assist with parts identification, availability, and ordering, while maintaining inventory accuracy and collaborating with service technicians and operations staff to ensure

Qualifications

• Highly detail-oriented and customer-focused; dependable and able to identify needs and solve problems.
• Supports both customers and internal teams with accurate information and service.
• Success comes from accuracy, teamwork, and delivering high-quality service.

Responsibilities

• Assist customers with parts identification, availability, and ordering.
• Provide solution-based recommendations based on equipment needs.
• Process orders, quotes, and invoices with high accuracy.
• Maintain and manage inventory levels and organization.
• Work closely with service technicians and operations teams.
• Handle customer inquiries, follow-ups, and issue resolution.
• Ensure all transactions and documentation are accurate and complete.
• Maintain a clean, organized, and efficient workspace.
• Contribute to a positive, team-oriented work environment.

Skills

Detail orientation

Customer service

Communication

Teamwork

Organized

Tools

ERP systems

Job description

Material Handling Inc. is seeking a Parts Counter Sales professional in Knoxville, TN, who thrives in a fast-paced environment and delivers accurate, solution-based service.

The role requires strong attention to detail, customer focus, and dependable work habits to support both customers and internal teams. You will assist with parts identification, availability, and ordering, while maintaining inventory accuracy and collaborating with service technicians and operations staff to ensure