Parts Specialist - Customer & Inventory Support

Company Wrench; Knoxville (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan + Match

Paid time off

Job summary

Company Wrench in Knoxville, TN is seeking a dedicated Parts Specialist to support parts functions and provide sales assistance to customers and technicians.

The role covers ordering, invoicing, shipping, receiving, vendor research, and maintaining records; requires strong computer/system knowledge and good communication.

Join our team to grow professionally with employee benefits including insurance, 401K, paid time off, and growth opportunities.

Qualifications

• Good communications skills.
• Excellent interpersonal relations skills.
• Good computer and systems knowledge.
• Solid parts department operation knowledge.
• Some inventory management training in related fields.
• A solid understanding of the financial aspects of the parts department.

Responsibilities

• Able to provide support coverage on parts job functions as required.
• Using parts manuals to find and identify parts needed.
• Providing parts lookup and sales assistance to customers and technicians.
• Perform parts ordering, invoicing, shipping and receiving functions from start to finish for customers and technicians.
• Research and acquisition of materials from outside vendors.
• Knowledgeable on all computer systems and methods for all parts functions.
• Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements with these forms.
• Maintains current knowledge and skills on changes in any manual or computer- related systems and procedures.
• Knowledgeable on all document retention requirements and filing systems.
• Reconciliation of reports, invoices and purchase orders.
• Familiar with the operation of all office equipment used in the parts department.
• Maintains logs on maintenance and repairs for all office equipment
• Exhibit tact and etiquette on the phone and via electronic communications

Skills

Good communications

Interpersonal skills

Computer knowledge

Parts dept knowledge

Inventory training

Financial awareness

Job description

Company Wrench in Knoxville, TN is seeking a dedicated Parts Specialist to support parts functions and provide sales assistance to customers and technicians.

The role covers ordering, invoicing, shipping, receiving, vendor research, and maintaining records; requires strong computer/system knowledge and good communication.

Join our team to grow professionally with employee benefits including insurance, 401K, paid time off, and growth opportunities.