Parts Counter Sales Associate - RideNow Austin

ridenowpowersports; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Commission pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee discounts

Job summary

RideNow Austin is seeking a Parts Counter Sales Associate to deliver top-tier service in a busy dealership.

You will assist customers and technicians, manage parts inventory, and keep displays organized while ensuring orders are fulfilled accurately.

Qualifications

• 1+ year experience in parts retail (dealership exp preferred).
• Familiar with inventory systems and POS software (CDK, Lightspeed).
• Strong communication and problem-solving abilities.
• Detail-oriented with a willingness to learn and grow.
• Must be able to stand for extended periods of time.
• Must be able to lift up to 50lbs.
• Must move through dealership areas safely around vehicles and foot traffic.
• Frequent bending, kneeling, crouching, and reaching.

Responsibilities

• Assist customers and technicians in identifying correct parts.
• Provide excellent customer service in person and over the phone.
• Enter and manage customer and inventory information accurately.
• Receive, stock, and organize incoming parts.
• Maintain clean, well-organized displays.
• Keep customers updated on orders and ensure satisfaction.
• Take on additional tasks as needed.

Skills

Parts knowledge

Customer service

Communication skills

Problem solving

Tools

CDK

Lightspeed POS

Job description

Parts Counter Sales Associate

RideNow Austin is looking for a Parts Counter Sales Associate who’s ready to deliver top-tier service.

What You’ll Do:

• Assist customers and technicians in identifying the correct parts to meet their needs
• Provide excellent customer service in person and over the phone
• Accurately enter and manage customer and inventory information
• Receive, stock, and organize incoming parts
• Maintain clean, well-organized displays
• Keep customers updated on orders and ensure satisfaction
• Take on additional tasks as needed

What We’re Looking For:

• 1+ year experience in parts retail (dealership experience preferred)
• Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.)
• Strong communication and problem-solving abilities
• Detail-oriented with a willingness to learn and grow
• Must be able to stand for extended periods of time
• Must be able to lift up to 50lbs
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
• Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

What We Offer:

• Commission-based pay
• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance

• Employee discounts

Note: All applicants must pass pre-employment screening including background and MVR checks.