Parts Counter Sales

Irr Supply Centers, Inc.; Buffalo (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Irr Supply Centers, Inc. is seeking a dependable Parts Counter Salesperson in Buffalo, NY. You’ll combine customer service with hands-on tasks, helping walk-in customers and internal teams while supporting daily warehouse and inventory duties.

The role emphasizes product knowledge, problem-solving, and teamwork. Excellent communication and reliability are required; training provided for inventory systems. Schedule includes weekdays and alternating Saturdays.

Qualifications

• Previous experience in customer service, retail, or parts/warehouse environments is helpful.
• Ability to learn our inventory system and basic product knowledge (training provided).
• Strong communication and problem-solving skills.
• A positive, professional attitude and a willingness to be part of a team.
• Physical ability to stand, lift, and move products throughout the day.
• Reliability and attention to detail; strong work ethic.
• Willingness to work alternating Saturdays.
• Must be able to pass a drug screening.

Responsibilities

• Greet customers in person and on the phone, and assist with identifying and locating the parts they need.
• Provide accurate product, pricing, and availability information.
• Enter and process sales transactions using our computer system.
• Maintain a clean, organized counter and workspace.
• Assist with inventory: restocking shelves, pulling orders, and cycle counts.
• Pick and stage parts for delivery or customer pickup.
• Help move and organize inventory in the warehouse when needed.
• Work closely with your team to meet customer needs and maintain service standards.

Skills

Customer service

Communication

Problem solving

Team player

Tools

Inventory system

Job description

Parts Counter Salesperson

Pay Range: $18-$21/hour

Schedule: Monday–Friday, 7:30AM – 4:30PM | Alternating Saturdays, 8AM – 12PM

Company Overview:
Irr Supply Centers, Inc. is a prominent distributor specializing in plumbing, heating, cooling, refrigeration, and electrical products. Serving a diverse customer base across multiple locations, we have proudly been in business for over 160 years. Our team is dedicated to delivering exceptional service and fostering a collaborative, inclusive work environment where every voice matters.

Position Overview:

We’re looking for a dependable and energetic individual to join our team as a Parts Counter Salesperson. This is a dynamic role that combines customer service with hands‑on work — ideal for someone who enjoys helping others, learning new systems, and staying active throughout the day.

This position is not just about ringing up sales — it involves a high level of product knowledge, problem‑solving, and team collaboration. You'll be supporting both walk‑in customers and internal teams, while also helping with day‑to‑day warehouse and inventory tasks.

What You’ll Do:

• Greet customers in person and on the phone, and assist with identifying and locating the parts they need
• Provide accurate product, pricing, and availability information
• Enter and process sales transactions using our computer system
• Maintain a clean, organized, and efficient counter and workspace
• Assist with inventory: restocking shelves, pulling orders, and performing cycle counts
• Pick and stage parts for delivery or customer pickup
• Help move and organize inventory in the warehouse when needed
• Work closely with your team to meet customer needs and maintain service standards

What We’re Looking For:

• Previous experience in customer service, retail, or parts/warehouse environments is helpful
• Ability to learn our inventory system and basic product knowledge (training provided)
• Strong communication and problem-solving skills
• A positive, professional attitude and a willingness to be part of a team
• Physical ability to stand, lift, and move products throughout the day
• Reliability, attention to detail, and a strong work ethic
• Willingness to work alternating Saturdays
• Must be able to pass a drug screening

Why Join Us?

We’re a company that values teamwork, customer service, and dedication — and we know that the best teams are built from diverse backgrounds and perspectives. If you’re looking for a role where you can grow, be hands‑on, and help people every day, we’d love to hear from you!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance