Parts Counter Representative

TransChicago Truck Group; Gary (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Parts Counter Representative to join their dynamic team. In this entry-level role, you will sell commercial vehicle parts to customers, ensuring accurate order management and exceptional customer service. Your responsibilities will include maintaining records, issuing credits for returns, and participating in training programs to stay updated on product knowledge. This is a fantastic opportunity to develop your skills in a supportive and inclusive environment, where your contributions will help drive the business forward. If you're passionate about customer service and eager to learn, this role is perfect for you.

Qualifications

• 1+ years of industry experience preferred.
• High school diploma or GED required.

Responsibilities

• Sell commercial vehicle parts to customers over the counter and on the phone.
• Maintain orderly records of repair orders and invoices.

Skills

Order Management

Record Keeping

Customer Service

Product Knowledge

Sales Tracking

Education

High School Diploma or GED

Job description

TransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business and to differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.

What will you enjoy doing

The Parts Counter Representative sells commercial vehicle and equipment parts to customers over the counter, through the shop, or on the phone.

What you need to succeed (Skills)

• Set up orders for daily shipment, delivery, or pick-up
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
• Make sure all internal requests for parts are billed on the service repair orders
• Participate in all training programs that are made available
• Keep current on new products and product updates
• Participate in maintaining a lost sales tracking program
• High school diploma or general education degree (GED)
• One plus year's industry experience

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Financial Services, Software Development, and Technology, Information and Internet