Parts Counter Pro: Fast-Paced Customer Support

Mercedes-Benz of Fairfield CT; Fairfield (CT); On-site; USD 35,000 - 52,000; Full time

Job summary

Mercedes Benz of Fairfield is seeking an experienced Back Parts Counter Representative to join our team and help deliver exceptional customer experiences. In this role you will be the primary interface with retail and wholesale customers as well as service department staff to identify, locate, and sell the parts and accessories customers need.

We offer a fast-paced, team‑oriented environment with comprehensive benefits and career growth opportunities within a Penske Automotive Group dealership.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Provide customer service and sales assistance for parts and accessories.
• Act as the primary interface with retail and wholesale customers and service department staff.
• Identify, locate, and sell required parts and accessories in accordance with company policy.
• Contribute to profitability while focusing on customer and technician satisfaction.

Job description

Mercedes Benz of Fairfield is seeking an experienced Back Parts Counter Representative to join our team and help deliver exceptional customer experiences. In this role you will be the primary interface with retail and wholesale customers as well as service department staff to identify, locate, and sell the parts and accessories customers need.

We offer a fast-paced, team‑oriented environment with comprehensive benefits and career growth opportunities within a Penske Automotive Group dealership.