Back Parts Counter Representative

Penske Automotive; Fairfield, Northern (CT, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Fortune 500 employer

Glassdoor Best Places to Work

Comprehensive benefits package

Training and career growth

Values-driven culture

Job summary

Mercedes-Benz of Fairfield, a Penske Automotive Group dealership, is seeking an experienced Back Parts Counter Representative to deliver exceptional customer experiences and support our parts team.

The role focuses on providing friendly, reliable service, effective communication, and accurate parts sales in a fast-paced environment at our Fairfield, CT location.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Provide customer service and sales assistance for parts and accessories.
• Interface with retail and wholesale customers as well as service department staff to sell parts and accessories.
• Sell the required parts and accessories as needed.

Skills

Customer experience

Team player

Communication skills

Interpersonal skills

Job description

Mercedes Benz of Fairfield, a Penske Automotive Group dealership, is looking for an experienced Back Parts Counter Representative to join our team and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Back Parts Counter Representative is responsible for providing customer service and sales assistance in accordance with company policy. You will act as the primary interface with retail and wholesale customers as well as service department employees to sell the required parts and accessories.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the \"Best Dealerships to Work For.\"


• Proudly named to Glassdoor's Best Places to Work.


• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.


• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.


• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.


• Friendliness, enthusiasm, reliability, with a positive \"team-player\" attitude.


• Excellent communication, interpersonal, and organizational skills.


• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our Service Technicians have required parts readily available when needed.


• Excellence: Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and Technician satisfaction while ensuring profitability.


• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 37668

Position Code: 772803

Type: Full-time

Dealership: Mercedes-Benz of Fairfield

Location Address: 165 Commerce Drive

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.