Parts Counter Person

HUNTER TRUCK SALES & SERVICE LLC; Eau Claire (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Hunter Truck Sales & Service LLC in Eau Claire, PA is seeking a Parts Counter Person for a Regular Full-Time role. You’ll assist customers and our service team, ensuring correct parts, fast service, and accurate billing, while maintaining inventory and counter area standards.

The position offers a Monday–Friday schedule, with an 8:00 AM–4:30 PM shift and on-site work at 101 East Main Street, Eau Claire, PA 16030.

Qualifications

• College or technical certificate preferred, or 3–6 months related experience.
• Valid driver’s license; ASE or Medium/Heavy Truck Parts Specialist certifications a plus.
• Able to read instructions and manuals, write basic reports, and clearly communicate.
• Physical ability to stand, walk, reach, and lift regularly (up to 25 lbs), frequently (up to 50 lbs), and occasionally over 100 lbs.

Responsibilities

• Assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.
• Deliver exceptional service to internal and external customers with a professional, friendly approach.
• Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; ensure all internal requests are billed correctly.
• Manage inventory issues; notify Parts Manager of out-of-stock items, locate parts from outside sources, and submit emergency orders when needed.
• Follow up on backordered or special-order parts with customers and service advisors.
• Support outside sales representatives and solicit assigned accounts by phone.
• Handle transactions, including payments, credit authorizations, issuing returns, and ensuring accurate invoices.
• Maintain accurate records of repair orders, invoices, insurance estimates, and special orders.
• Keep counter areas and equipment clean, participate in training programs, and stay current on product updates.
• Maintain a professional appearance and follow all health and safety policies.

Skills

Customer service

Communication

Education

College or technical school certificate

3–6 months related experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Person

Regular Full-Time Eau Claire, PA, US

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Eau Claire, PA Position Type: Full-Time Schedule: Monday through Friday, 8:00 AM to 4:30 PM Address: 101 East Main Street, Eau Claire, PA 16030

WHAT YOU’LL DO

As a Parts Counter Person , you’ll be the go-to resource for both customers and our service team, ensuring they get the right parts quickly, accurately, and with top-notch service. You will:

• Assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.
• Deliver exceptional service to internal and external customers with a professional, friendly approach.
• Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; ensure all internal requests are billed correctly.
• Manage inventory issues; notify Parts Manager of out-of-stock items, locate parts from outside sources, and submit emergency orders when needed.
• Follow up on backordered or special-order parts with customers and service advisors.
• Support outside sales representatives and solicit assigned accounts by phone.
• Handle transactions, including payments, credit authorizations, issuing returns, and ensuring accurate invoices.
• Maintain accurate records of repair orders, invoices, insurance estimates, and special orders.
• Keep counter areas and equipment clean, participate in training programs, and stay current on product updates.
• Maintain a professional appearance and follow all health and safety policies.

WHAT YOU BRING

• Education & Experience: College or technical school certificate preferred, or 3–6 months of related experience (or equivalent combination).
• Certifications & Licenses: Valid driver’s license required. ASE or Medium/Heavy Truck Parts Specialist certifications are a plus.
• Communication Skills: Able to read instructions and manuals, write basic reports, and clearly communicate with customers and team members.
• Physical Requirements: Must be able to stand, walk, reach, and lift regularly (up to 25 lbs ), frequently (up to 50 lbs ), and occasionally over 100 lbs.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered
• 401(k) with company match because your future matters
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.