Parts Counter & Customer Service Specialist

careers-altorfer; Hannibal (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Altorfer is seeking a front counter associate to handle customer interactions, order tracking, and sales support in a combined office and warehouse setting. The role requires strong communication, basic accounting tasks, and proficiency with MS Office tools.

Candidates should be able to lift up to 75 lbs and work with minimal supervision, with a high school diploma or equivalent. Local travel may be limited and overtime during peak periods is possible.

Qualifications

• Basic clerical and front counter duties; strong customer focus and service mindset.
• Must be self-starter with good time management, planning and organizational skills.
• Excellent communication skills, both written and verbal.
• Proficient with Word, Excel, Outlook, Teams and Adobe Acrobat.

Responsibilities

• Customer and internal order tracking.
• Customer call routing and handling.
• Process vendors purchasing.
• Assist with customer parts counter sales pickup and bill payment.
• Manage cash transactions and accounting.

Skills

Customer service

Communication

MS Office

Time management

Lifting 75 lb

Education

High School Diploma

Tools

Word

Excel

Outlook

Microsoft Teams

Adobe Acrobat

Job description

Altorfer is seeking a front counter associate to handle customer interactions, order tracking, and sales support in a combined office and warehouse setting. The role requires strong communication, basic accounting tasks, and proficiency with MS Office tools.

Candidates should be able to lift up to 75 lbs and work with minimal supervision, with a high school diploma or equivalent. Local travel may be limited and overtime during peak periods is possible.