Parts Counter Associate - Coggin Nissan Avenues

Lhmauto; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking automotive retailer as a Parts Counter Associate, where your passion for customer service will shine. In this dynamic role, you will be the key link between customers and the parts they need, ensuring a seamless and enjoyable experience. Your ability to communicate effectively and assist customers in selecting the right parts will contribute to redefining the car-buying experience. This innovative firm is committed to providing a supportive environment where you can thrive and make a positive impact on both the business and the lives of customers. If you're ready to be part of a team that values collaboration and excellence, this opportunity is perfect for you.

Qualifications

• Strong customer service skills with a focus on guest experiences.
• Ability to communicate effectively and assist in selecting parts.

Responsibilities

• Sell parts to customers over the counter, through the shop, or on the phone.
• Assist customers in selecting required parts and provide price quotes.

Skills

Customer Service

Communication Skills

Sales Skills

Education

High School Diploma

Job description

Parts Counter Associate - Coggin Nissan Avenues

Jacksonville, FL, USA Req #5761

Thursday, January 9, 2025

About Asbury

Coggin is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Parts Counter Associate, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Parts Counter Associates who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Parts Counter Associate is responsible for selling parts to all customers, over the counter, through the shop, or on the phone.

1. Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
2. Inform customers of companion part requirements while ensuring the customer is exposed to the full product line.
3. Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.
4. Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate when applicable.
5. Pull and fill orders from stock.
6. Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
7. Notify all necessary parties when