PARTS COUNTER ASSOCIATE

P4-Automotive; Lebanon (IN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off

Employee vehicle purchase program

Parts department career path - counter

Job summary

Leo Auto Group in Lebanon, IN is seeking a Parts Counter Associate to front the parts department. You’ll help customers and technicians find the right parts, process sales, and manage inventory with accuracy.

The role blends customer service with inventory control, order placement, and stock verification. No prior parts experience is required, but reliability, willingness to learn, and basic computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• Ability to lift up to 50 lbs and stand/walk during shift.
• Strong customer service orientation and problem solving.
• Comfort with using computers and learning new software.
• Detail-oriented with accurate item identification.

Responsibilities

• Identify and locate correct parts for customers and technicians.
• Look up parts using electronic catalogs and ordering systems.
• Process sales, returns, and warranty claims at the counter.
• Receive, verify, and stock incoming parts shipments.
• Maintain accurate inventory records and organize the department.
• Place special orders and follow up on backorders.
• Answer phones and respond to parts inquiries.
• Coordinate with suppliers on availability and pricing.

Skills

Customer service

Computer literacy

Attention to detail

Communication

Physical stamina

Education

High school diploma or equivalent

Tools

Electronic catalogs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PARTS COUNTER ASSOCIATE

Full Time Technical Lebanon, IN, US

5 days ago Requisition ID: 1646

Salary Range: $40,000.00 To $70,000.00 Annually

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake job or a tech in the shop waiting on a part to finish a repair, you're the person who keeps things moving.

This role is part customer service, part inventory management, and part detective work. You'll look up parts, verify fitment, place orders, manage stock, and handle returns. If you like solving puzzles and working with your hands as much as your head, this is a good fit.

No automotive parts experience required. If you're sharp, reliable, and willing to learn the catalog systems, we'll get you there.

What You'll Do

• Help customers and service technicians identify and locate the correct parts
• Look up parts using electronic catalogs and ordering systems
• Process sales, returns, and warranty claims at the counter
• Receive, verify, and stock incoming parts shipments
• Maintain accurate inventory records and keep the department organized
• Place special orders and follow up on backorders
• Answer phones and respond to parts inquiries
• Coordinate with suppliers on availability and pricing

What We're Looking For

• Strong customer service instincts - you're helpful without being asked
• Comfortable using computers and learning new software
• Detail-oriented - wrong part number means a wasted trip or a stalled repair
• Able to lift up to 50 lbs and stay on your feet through the shift
• Good communicator who can work with techs, customers, and vendors
• High school diploma or equivalent

Nice to Have (Not Required)

• Previous parts counter, auto parts retail, or inventory experience
• Familiarity with OEM or aftermarket parts catalogs
• Basic mechanical knowledge or terminology

What We Offer

• Health, dental, and vision insurance
• 401(k)
• Paid time off
• Employee vehicle purchase program
• Parts department career path - counter to management