Parts Counter Associate

4Rivers Equipment LLC; Hobbs (NM); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Low Deductible Medical/Dental/Vision

401K and Roth IRA Option Available

401K Match & Profit Share

Life/AD&D

Online Continual Education, including

Tuition Reimbursement

Sponsorship with John Deere Technician

Paid Time Off

Asset Investment

4Rivers Employee Discount/ ADP LifeM

Job summary

4Rivers Equipment LLC in Hobbs, NM is seeking a Parts Specialist to help customers find the right parts, accessories, and solutions. You will support a fast-paced team and contribute to an outstanding customer experience at our Hobbs location.

Responsibilities include answering calls, assisting with in-person and online orders, maintaining inventory, stocking and merchandising, and ensuring accuracy in parts identification.

Qualifications

• High school diploma or GED.
• Intermediate computer skills and math skills.
• Parts experience preferred, not required.

Responsibilities

• Provide outstanding customer service to all customers.
• Answer phone calls in professional and timely manner.
• Assist customers in identifying and purchasing parts, provide recommendations.
• Fulfill customer orders in person, online, and over the phone.
• Handle service technician orders, sales department orders, and internal company requests.
• Support fellow Parts Specialist to ensure all tasks are complete by end of day.
• Cooperate with team to reach goals and maintain organization through the department.
• Receive, verify, stock, ship, and pull parts.
• Keep work area and assigned warehouse areas neat, clean, and organized.
• Assist with preparing and maintaining merchandise displays.
• Maintain inventory integrity by participating in cycle count verification.
• Conduct business while maintaining the company Core Values.
• Obtain forklift certification (on job training and certification provided).
• Maintain condition of department vehicles, inventory, tools and equipment.
• Handle on call duty when assigned or any other duty as assigned by manager.

Skills

Customer service

Sales

Parts knowledge

Phone etiquette

Team collaboration

Education

High school diploma or GED

Job description

Are you ready to turbocharge your career and become a key player in our Parts Specialist team? Buckle up because you're about to embark on an exciting journey! At 4Rivers Equipment, we're not just about heavy equipment; we're all about creating the ultimate customer experience. As a Parts Specialist, you'll be supporting our customers with a smile and ensuring they find the perfect parts, accessories, and solutions they need. Our Hobbs, New Mexico location is currently inviting qualified applicants to submit applications today!

Low Deductible Medical/Dental/Vision

401K and Roth IRA Option Available

401K Match & Profit Share

Life/AD&D

Online Continual Education, including John Deere University

Tuition Reimbursement

Sponsorship with John Deere Technician Program

Paid Time Off

Asset Investment

4Rivers Employee Discount/ ADP LifeMart Discounts

Company Summary

When you join 4Rivers Equipment, you're not just joining a company; you're becoming part of a John Deere Award Winning team. We're all about positivity and integrity, and we've got locations from Fort Collins, CO to El Paso, TX, so your career can grow as wide as the open plains. We're a fun-loving, team-oriented bunch on a mission to improve lives. That's being "Your Working Partner" with 4Rivers Equipment.

• Provide outstanding customer service to all customers
• Answer phone calls in professional and timely manner
• Assist customers in identifying and purchasing parts, provide recommendations
• Fulfill customer orders in person, online, and over the phone
• Handle service technician orders, sales department orders, and internal company requests
• Support fellow Parts Specialist to ensure all tasks are complete by end of day
• Cooperate with team to reach goals and maintain organization through the department
• Receive, verify, stock, ship, and pull parts
• Keep work area and assigned warehouse areas neat, clean, and organized
• Assist with preparing and maintaining merchandise displays
• Maintain inventory integrity by participating in cycle count verification
• Conduct business while maintaining the company Core Values
• Obtain forklift certification (on job training and certification provided)
• Maintain condition of department vehicles, inventory, tools and equipment
• Handle on call duty when assigned or any other duty as assigned by manager

Education and Qualifications

• High school diploma or GED
• Intermediate computer skills and math skills
• Parts experience preferred, not required

4Rivers Equipment is an equal opportunity employer. We encourage candidates with disabilities to apply and are committed to providing reasonable accommodation during the application process and throughout employment. If you require any accommodation, please let us know, and we will work with you to meet your needs.

Rate of pay commensurate with knowledge, experience, ability and location.