Parts Counter Advisor - Growth, Training & Full-Time

Gee Automotive Companies; Hillsboro (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Supportive team environment

Career advancement opportunities

Ongoing manufacturer and dealership培训

Consistent, full-time schedule

Modern dealership facilities

Established customer base and strong 2

Job summary

Tonkin Chrysler Dodge Jeep Ram in Hillsboro, Oregon is seeking a Parts Counter Advisor to help technicians and customers identify and purchase the correct parts and accessories. You will process orders, manage inventory, and respond to inquiries in a fast-paced dealership setting.

The role emphasizes strong customer service, attention to detail, and the ability to multitask across parts, service, and retail workflows.

Qualifications

• Previous automotive parts, retail parts, or dealership experience preferred.
• Strong customer service and communication skills.
• Basic computer proficiency and ability to learn dealership management software.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of Chrysler, Dodge, Jeep, and Ram parts is a plus.

Responsibilities

• Assist technicians and customers in identifying and purchasing the correct parts and accessories.
• Fulfill internal parts requests promptly to support efficient shop operations.
• Answer incoming phone calls and respond to parts inquiries professionally.
• Research part numbers and availability using manufacturer catalogs and dealership systems.
• Process parts orders, invoices, and transactions accurately.
• Maintain organized inventory and assist with stocking and inventory control.
• Coordinate special orders and communicate updates to customers and service staff.
• Build positive relationships with customers, vendors, and coworkers.
• Follow dealership policies and procedures regarding parts handling and sales.

Skills

Customer service

Communication

Attention to detail

Multitasking

Computer literacy

Parts knowledge

Tools

Dealership management software

Manufacturer catalogs

Job description

Tonkin Chrysler Dodge Jeep Ram in Hillsboro, Oregon is seeking a Parts Counter Advisor to help technicians and customers identify and purchase the correct parts and accessories. You will process orders, manage inventory, and respond to inquiries in a fast-paced dealership setting.

The role emphasizes strong customer service, attention to detail, and the ability to multitask across parts, service, and retail workflows.