Parts Counter

Klick Lewis; Palmyra (Lebanon County); On-site; USD 36,000 - 48,000; Full time

Job summary

Klick Lewis Chevrolet in Pennsylvania is seeking a full-time, experienced Parts Counter Person for its busy Parts and Service Department. The role emphasizes accuracy, accountability, and customer-focused service.

The ideal candidate has at least 3 years in a dealership, a high school diploma, a valid driver's license, and strong computer/phone skills to manage parts and orders using the Dealer Management System.

Qualifications

• High school diploma or equivalent required.
• Experience in a dealership environment preferred.
• Proficient computer and phone skills.

Responsibilities

• Work with customers in person, by phone, or email to obtain parts accurately and timely.
• Use the Dealer Management System to sell, track, and inventory parts.
• Handle stock checks, warranty/core returns, and special orders.
• Maintain a professional image and provide superior customer service.
• Communicate with team and management regarding repairs and inventory needs.
• Adhere to safety and environmental standards.

Skills

Customer service

Team oriented

Attention to accuracy

Self-driven

Education

High school diploma or equivalent

Tools

Dealer Management System

Job description

Job Summary: Klick Lewis Chevrolet, a family-owned dealership of 60+ years, is looking for a full time experienced Parts Counter Person for its busy Parts and Service Department. Potential candidates should be production-minded, team oriented, and self-driven with attention to accuracy and accountability.

Compensation & Benefits: This is a full-time, salary position with competitive compensation and benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) retirement savings plan.

Responsibilities:

• Work with both internal and external customers, via phone, email, or in person to obtain parts accurately and timely.
• Use of the Dealer Management System to sell, track, and inventory parts.
• Parts Department duties such as checking in and putting away stock, securing warranty and core return parts, looking up and selling parts (GM and other makes), creating special orders and tracking parts, rotating bin and physical inventory counts, and other duties as assigned.
• Maintain a professional image and attitude while providing superior customer service.
• Communicate effectively with team members and management regarding vehicle repairs, customer concerns, and inventory needs.
• Adhere to all safety and environmental standards and regulations set by the dealership and industry.

Requirements:

• High school diploma or equivalent
• Valid driver's license and clean driving record
• At least 3 years of verifiable experience in a dealership environment.
• Proficient Computer and phone skills.
• General knowledge of the automotive industry, service departments, and basic parts department operations.

EEOC Statement:

Klick Lewis is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.