Parts Counter

Quinn Company; Lake Forest (CA); On-site; USD 36,000 - 51,000; Full time

Job summary

Quinn Company in Foothill Ranch, California, is seeking a Parts Counter to support customers and promote sales of parts. The role involves receiving, storing, and issuing parts under the Parts Manager, with emphasis on accuracy and prompt service.

Starting wage is $25.80 to $36.72 per hour, depending on experience and education. Equal opportunity employer; local community involvement and Caterpillar dealership culture.

Qualifications

• High school diploma or general education degree (GED) and 5-7 years related experience and/or training; or equivalent combination of education and experience

Responsibilities

• Provide quality customer satisfaction by courteously assisting customers as quickly as possible.
• Answer/call customers to fill parts orders or update order status, give price quotes and availability.
• Listen to evaluate and resolve customer problems or complaints, seeking supervisor's assistance when necessary

Education

High school diploma or GED

Job description

Overview

Quinn Company, your local Caterpillar store, is hiring a Parts Counter in Foothill Ranch, California.

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

The Parts Master will be responsible for the receiving, storing and issuing of parts in an accurate, prompt manner. Under the direction of the Parts Manager, promote the sale of our products and assist customers with their parts need.

Wages

Starting wage will depend on experience and education. $25.80 - $36.72

Responsibilities

• Provide quality customer satisfaction by courteously assisting customers as quickly as possible.
• Answer/call customers to fill parts orders or update order status, give price quotes and availability.
• Listen to evaluate and resolve customer problems or complaints, seeking supervisor's assistance when necessary

Qualifications

High school diploma or general education degree (GED) and 5-7 years related experience and/or training; or equivalent combination of education and experience

Equal Opportunity Employer

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans