Parts Counter

Burlington Kia; Burlington (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Burlington Kia in Burlington, NJ is seeking a Parts Associate to join our team. If you enjoy working with automotive parts and delivering excellent customer service, this role offers the chance to help service technicians and customers find the right parts quickly.

You will maintain organized inventory, process orders and returns, handle shipments, and collaborate with service and sales teams to ensure timely parts delivery.

Qualifications

• Experience in an automotive parts department is preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Proficiency with dealership management software and basic computer apps.
• CDK experience preferred.
• Ability to lift and move heavy parts/equipment.
• Valid driver's license with clean driving record.
• High school diploma or equivalent; certifications a plus.

Responsibilities

• Assist customers and service technicians in identifying and locating parts and accessories.
• Maintain an organized, well-stocked inventory of parts and accessories.
• Process orders, returns, and exchanges accurately and promptly.
• Handle incoming parts shipments, verifying quantities and storage.
• Use dealership management software to track inventory, order parts, and manage customer information.
• Provide expert advice on parts and accessories to help customers decide.
• Collaborate with service and sales teams to ensure timely parts delivery.
• Keep the parts department clean and safe according to protocols.

Skills

Parts department experience

Organizational skills

Customer service

Dealership software proficiency

CDK experience

Lift heavy parts

Driver's license

Education

High school diploma or equivalent

Tools

CDK

Job description

Location: Burlington, NJ
Position: Parts Associate
Company: Burlington Kia

Pay: Salary plus commission

Are you organized, detail-oriented, and passionate about the automotive industry? Burlington Kia, a leading dealership in the tri-state area, is seeking a dedicated Parts Associate to join our team. If you enjoy working with automotive parts and providing excellent customer service, we'd love to have you on board!

Key Responsibilities:

• Assist customers and service technicians in identifying and locating the correct parts and accessories for their vehicles.
• Maintain an organized and well-stocked inventory of parts and accessories, ensuring that the parts department operates efficiently.
• Process orders, returns, and exchanges accurately and promptly.
• Handle incoming parts shipments, verifying quantities and ensuring proper storage.
• Use dealership management software to track inventory levels, order parts, and manage customer information.
• Provide expert advice and guidance on parts and accessories, helping customers make informed decisions.
• Collaborate with the service and sales teams to ensure timely and accurate parts delivery.
• Maintain a clean and organized parts department, adhering to all safety protocols.

Qualifications:

• Previous experience in an automotive parts department or a similar role is preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Proficiency in using dealership management software and basic computer applications.
• Previous experience with CDK is preferred.
• Ability to lift and move heavy parts and equipment.
• A valid driver's license with a clean driving record.
• High school diploma or equivalent required; additional technical training or certification is a plus.

What We Offer:

• Competitive wage structure.
• Comprehensive benefits package, including health insurance, retirement plans, and more.
• Ongoing training and opportunities for professional development.
• A positive and supportive work environment.
• Opportunities for career growth and advancement within the dealership.

Burlington Kia is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. All qualified applicants are encouraged to apply, and we look forward to considering your application.

Employment is contingent upon completion of a background check and a negative pre-employment drug screen.