Parts Coordinator

Better Collision Centers; Summerville (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Better Collision Centers is seeking a Parts Coordinator to expertly manage the flow of automotive parts for collision repairs. The role focuses on ordering, receiving, storing, dispatching, and returning parts while ensuring accuracy and timely delivery in line with production schedules.

The position emphasizes strong customer service, attention to detail, and proficiency with MIS systems, while supporting a fast-paced shop environment.

Qualifications

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts a bonus).
• Customer service oriented with strong organizational ability to manage pressure and prioritize tasks.

Responsibilities

• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders, verifying quality and quantity.
• Ensure timely parts distribution to the shop per production schedule.
• Enter all parts invoices into the MIS.
• Label and track all parts by RO number and store with vehicle/repairs; communicate price changes.
• Order and receive supplemental parts in CCC One; monitor performance of parts and vendors.
• Ensure invoices and credit memos are posted in a timely manner.
• Confirm negotiated discounts to maintain proper profit margins.

Skills

Customer service

Organization

Communication

Problem solving

Teamwork

Education

High School Diploma or equivalent

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

APU

LKQ B2B

Job description

WELCOME TO BETTER COLLISION CENTERS

A Family Committed to getting “Better Every day”! Better Collision Centers is one of the fastest-growing collision repair companies in the United States, doubling company revenue each year for the past 4 years, and with “hold onto your seat” growth expected to compound this year and every year forward, our team is passionate and committed to our goal of creating a “Better” Experience for our customers, our employees, and our partners!

We invite you to join our team. Better Collision offers a great place to launch and grow careers. As we continue to grow, we have an ever-growing list of career opportunities for you to grow with us.

Better Collision welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Location

Better Collision

Job Type

Full-time (Monday-Friday, 7:30 AM - 5:30 PM)

Salary

Competitive, based on experience

Key Responsibilities

• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness, and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental Parts in CCC One, monitor performance of parts, materials, and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

About Us

Better Collision has been creating a “Better” experience for our communities and our team for many years, and with your help, we can do this for many more years to come. We aim high, encourage, and help one another to achieve extraordinary goals. Life can be a roller coaster, and that’s okay, but at Better Collision we take this journey together because we are “Better Together”

Requirements

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
• I-Car Registered (working towards Gold Class certification
• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System: Summit, Repair Centre
• Working Knowledge of: Mitchell, Audatex
• Parts sourcing: Car-part, Progi, APU, LKQ B2B
• Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals
• Other Duties as assigned
• Frequently required to bend, crouch, reach, handle tools
• Lift in excess of 50 lbs. of materials