Parts Coordinator

The Manitowoc Company; Billings (MT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Parts Coordinator to ensure customer needs are met through effective inventory management and exceptional service. In this full-time role, you will engage with both internal and external customers, providing timely quotes and support. The position requires proficiency in Microsoft Office and the ability to operate a forklift, along with strong communication and organizational skills. Join a dynamic team that values safety and offers a competitive benefits package, including tuition reimbursement and paid parental leave. This is a fantastic opportunity for those looking to grow within the heavy equipment sector.

Benefits

401(k)

Tuition reimbursement

Vacation pay

Paid Parental Leave

Continuing education opportunities

Qualifications

• Minimum 2 years experience in Parts or Service department.
• Knowledge of aerial and earthmoving equipment preferred.

Responsibilities

• Maintain inventory control and order parts for customers.
• Provide exceptional customer service and handle correspondence.

Skills

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Forklift

Job description

As a Parts Coordinator, you’ll be responsible for identifying, locating and obtaining parts in order to meet customer’s needs.

This position will be located at the Billings, Montana branch for MGX Equipment Services and report to the Parts Manager.

ESSENTIAL JOB FUNCTIONS:

• Maintain inventory control.
• Research and order parts for customers.
• Provide exceptional customer service to both internal and external customers.
• Provide phone and email correspondence to customers regarding quotes and diagrams.
• Other duties as assigned.

JOB REQUIREMENTS:

• High School Diploma or GED with a minimum of two (2) years of experience within a Parts or Service department.
• Experience in the heavy equipment or construction industry preferred.
• Must be able to operate a forklift.
• Must be proficient in Microsoft Office products.
• Must have excellent communication and organizational skills with a customer/client focus.
• Ability to multi-task and problem-solve.
• Knowledge of aerial and earthmoving equipment.
• Travel may be required 5% of the time or less.

HEALTH & SAFETY REQUIREMENTS:

• Perform job functions in a safe manner.
• Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.
• Know and follow established job specific and facility wide safety and health procedures and rules.
• Actively participate in safety and health training and demonstrate competency based on training received.
• Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can.

BENEFITS:

• Competitive total rewards package including benefits and 401(k) beginning day one of employment.
• Continuing education and training opportunities, tuition reimbursement for those who qualify.
• Vacation and Holiday pay.
• Paid Parental Leave.
• And Much More!

WORKING CONDITIONS:

This is a full-time position with typical working hours between 7:00 am to 4:00 pm. Overtime and weekend work may be possible based on business conditions.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position will be located in both an office and warehouse environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.