Parts Breakpoint Coordinator - Data & Supply Chain

Optimal Solution Company; Warren (MI); On-site; USD 60,000 - 72,000; Full time

Job summary

OEM is seeking a Temporary CCA Breakpoint Coordinator to support Customer Care and Aftersales (CCA) activities related to service parts availability, timing, and breakpoint execution. You will analyze part-level data, coordinate cross-functional follow-up, and support decisions that improve service part availability for customers and dealers.

This role suits someone with supply chain or parts planning experience who can work with detailed information, identify risks, and drive actions to

Qualifications

• Associate or bachelor's degree in supply chain, business, logistics, operations, automotive technology, or a related field, or equivalent relevant experience
• 1 to 3 years of experience in supply chain, parts planning, inventory analysis, purchasing support, aftersales, dealership operations, or a related business function
• Experience working with detailed data, reports, spreadsheets, or operational tracking tools
• Experience coordinating follow-up across multiple stakeholders or business functions
• Ability to interpret timing, status, and risk information and translate it into clear actions

Responsibilities

• Support the development, validation, and maintenance of breakpoints for service parts and related supply chain activities
• Analyze parts data, inventory positions, demand signals, supplier timing, and implementation dates to identify risks and recommend actions
• Review open issues affecting part availability and help coordinate follow-up across supply chain, purchasing, engineering, operations, and related teams
• Track action items, recovery timing, and key decisions to help ensure timely execution
• Communicate updates clearly to internal stakeholders, including issue summaries, timing changes, and recommended next steps
• Maintain accurate records, reports, and supporting documentation
• Escalate supply, timing, or execution risks when customer impact or service disruption is possible
• Help improve processes, reporting, and follow-up routines related to breakpoint management
• Support a fast-paced team environment where priorities may shift based on business needs

Skills

Analytical

Attention to detail

Communication

Problem solving

Multi-tasking

Cross-functional teamwork

Excel

Education

Associate/Bachelor's degree

Tools

Excel tracking tools

Job description

OEM is seeking a Temporary CCA Breakpoint Coordinator to support Customer Care and Aftersales (CCA) activities related to service parts availability, timing, and breakpoint execution. You will analyze part-level data, coordinate cross-functional follow-up, and support decisions that improve service part availability for customers and dealers.

This role suits someone with supply chain or parts planning experience who can work with detailed information, identify risks, and drive actions to