Parts Back Counter Assistant, Greensboro, NC

Velocity Truck Group; Greensboro (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Fantastic Culture

401k + match

Health, Dental & Vision Insurance + HС

Employer paid Life Insurance

Paid Vacation Days

Sick Leave

Employee discounts

Training programs

Excellent Training and Career Advancem

Job summary

Velocity Vehicle Group in Greensboro, NC is seeking a Parts Back Counter Assistant to support daily shop operations by pulling parts for repair orders and tracking work-in-process. You'll handle core returns, warranty parts, vendor returns, and assist with deliveries and warehouse tasks.

You'll work closely with technicians and internal customers to ensure parts are available when needed, maintain accurate order updates, and follow safety and inventory procedures in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Warehouse or parts/inventory experience preferred.
• Ability to lift up to 50 pounds and perform physical duties.
• Valid driver's license with clean driving record.

Responsibilities

• Pull parts for back counter repair orders.
• Manage daily shop repair orders and work-in-process reports.
• Update notes and track order status in the system.
• Inspect and process returned cores for credit.
• Coordinate core returns for the department.
• Track and manage warranty parts and vendor returns.
• Make emergency parts deliveries to support shop operations.
• Assist with inventory organization and warehouse tasks.
• Maintain clean and organized parts and warehouse area.
• Support technicians and internal customers with parts needs.
• Follow company safety and inventory procedures.

Skills

Organizational skills

Inventory management

Physical stamina

Basic computer skills

Parts/warehouse experience

Valid driver’s license

Education

High school diploma or equivalent

Job description

Who We Are:

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

What's in it for You:

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture!

What You’ll Do:

The Parts Back Counter Assistant supports daily shop operations by pulling parts for repair orders, tracking work-in-process reports, and maintaining accurate order updates. This role manages core returns, warranty parts, and vendor returns while assisting with emergency parts deliveries, inventory organization, and warehouse tasks. Working closely with technicians and internal customers, the Parts Back Counter Assistant helps ensure parts are available when needed and the department operates safely and efficiently.

Job Duties:

• Pull parts for back counter repair orders.
• Manage daily shop repair orders and work-in-process reports.
• Update notes and track order status in the system.
• Inspect and process returned cores for credit.
• Coordinate core returns for the department.
• Track and manage warranty parts and vendor returns.
• Make emergency parts deliveries to support shop operations.
• Assist with inventory organization and warehouse tasks.
• Maintain clean and organized parts and warehouse area.
• Support technicians and internal customers with parts needs.
• Follow company safety and inventory procedures.

Required Skills and Qualifications:

• High school diploma or equivalent preferred.
• Previous parts, warehouse, dealership, or inventory experience preferred.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Basic computer and inventory management skills.
• Ability to lift up to 50 pounds and perform physical warehouse duties.
• Valid driver's license with an acceptable driving record.

Compensation:

• $20-$25/hour depending on skills and experience
• Full Time Position

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities