Parts Associate

Southern States TOYOTAlift, Inc.; Macon, Northern (GA, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) with company matching

Health insurance

Vision Insurance

PTO and Vacation

Paid Holidays

Flexible Spending Account

Life Insurance

Tuition Reimbursement

Job summary

Southern States Material Handling is looking for a Parts Associate in Orlando, Florida. You will support both internal and external customers by efficiently processing parts orders and maintaining an organized inventory.

The ideal candidate should have 1-2 years of parts sales experience, excellent communication skills, and a high school diploma or GED. The position offers competitive benefits including a 401(k) with company matching and health insurance.

Qualifications

• 1-2 years of experience in parts sales or inventory-related work preferred.
• Ability to type 25+ wpm.
• Experience in shipping and receiving.

Responsibilities

• Respond to parts inquiry calls and process customer orders.
• Assist walk-in customers with parts needs.
• Ensure inventory accuracy and perform daily cycle counts.
• Fulfill daily parts requests and maintain accurate inventory records.

Skills

Parts sales or inventory-related experience

Forklift or material handling knowledge

Customer service skills

Excellent communication skills

Organizational skills

Education

High school diploma or GED

Job description

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems.

As a Parts Associate with Southern States Material Handling:

You will contribute to making Southern States Material Handling a leader in the material handling industry by supporting internal and external customers in supplying parts and accessories, and processing all parts needs, and assisting to maintain an effective parts inventory.

Come be a part of our Toyota & Raymond family!

Top of the Line Benefits!!

• 401(k) with company matching
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Tuition Reimbursement

What we’re looking for:

• 1-2 years of experience in parts sales or inventory-related work preferred; experience in material handling or industrial parts is a plus.
• Forklift or material handling parts sales experience or product knowledge is highly desirable.
• Experience in shipping and receiving.
• Ability to type 25+ wpm.
• Proven Customer service skills, including telephone etiquette, supporting both internal and external customers.
• Excellent communication skills both written and oral.
• Excellent organizational skills

Education and Certification Needed:

• High school diploma or GED

What you’ll Do:

• Promptly respond to incoming parts inquiry calls and efficiently process customer orders.
• Assist and interact with walk‑in customers, supporting parts needs & providing exceptional customer service.
• Responsible for replenishment of technician vans, company, and customer parts lockers, ensuring inventories are accurately maintained.
• Ensure inventory accuracy and timeliness by performing daily cycle counts, managing stock orders, verifying proper receipt and storage of incoming parts, and maintaining accurate inventory records.
• Fulfill daily parts requests by processing orders promptly and efficiently to support operational needs.
• Lookup parts in inventory and electronic catalogs supplying the correct part identification and retrieval.
• Create sales quotes and invoices providing accurately priced parts and accessories.
• Monitor and review open purchase orders daily to ensure accuracy and timely fulfillment, escalating any issues such as backordered or unavailable parts through the appropriate channels as necessary.
• Accurately receive purchase orders by inspecting parts, entering data into the ERP system closing purchase orders upon completion, properly stocking items, and maintaining a clean, organized inventory.
• Adhere to all company safety and compliance regulations and company policy.
• Additional duties may include occasionally delivering parts to customer locations, pressing tires, and preparing displays.
• Mon-Fri 8am – 5pm
• Ability to lift, push and pull up to 55 pounds regularly
• Ability to work on your feet for extended periods of time.

SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

SSMH is dedicated to delivering innovation, excellence, and top‑notch customer service. We offer a competitive salary, comprehensive benefits, and a pleasant and challenging working environment for our team while being committed to growing talent and skill to help our Associates achieve their career goals.

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