Parts Associate

Crossroads Chevrolet; Mount Hope (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Beckley Chevrolet is seeking an experienced Parts Associate to join our team. The ideal candidate will have deep parts knowledge and the ability to work efficiently with technicians and customers in a busy dealership environment.

Experience with CDK is required; GM parts experience is highly preferred. A strong customer-service mindset and excellent organizational skills are essential to maintain accurate records and inventory while ensuring high customer satisfaction.

Qualifications

• Experience in automotive dealership parts strongly preferred.
• CDK experience required.
• GM parts experience is a major plus.
• Strong automotive parts knowledge.
• Ability to navigate electronic parts catalogs.
• Excellent communication and customer-service skills.
• Strong attention to detail and organizational ability.
• Valid driver's license.

Responsibilities

• Assist technicians, service advisors, wholesale accounts, and retail customers with parts needs
• Accurately identify and locate parts using catalogs and dealership systems
• Maintain accurate parts orders, invoices, and records
• Process special orders and track incoming parts
• Communicate effectively with the Service Department regarding parts availability and ETAs
• Maintain an organized and efficient parts department
• Assist with inventory control, returns, and reconciliation
• Build strong relationships with technicians, customers, and wholesale accounts
• Help maintain a high level of customer satisfaction

Skills

CDK experience

GM parts experience

Parts knowledge

Customer service

Organizational skills

Communication

Attention to detail

Driver's license

Tools

CDK

Job description

Parts Associate – Beckley Chevrolet

Beckley Chevrolet is looking for an experienced Parts Counterperson to join our team!

We are seeking a well-versed, experienced automotive parts professional who understands the fast-paced environment of a dealership parts department. The ideal candidate will have strong parts knowledge, excellent organizational skills, and the ability to work efficiently with both technicians and customers.

Experience with CDK is required. General Motors dealership and GM parts experience is highly preferred.

Responsibilities

• Assist technicians, service advisors, wholesale accounts, and retail customers with parts needs

• Accurately identify and locate parts using catalogs and dealership systems

• Maintain accurate parts orders, invoices, and records

• Process special orders and track incoming parts

• Communicate effectively with the Service Department regarding parts availability and ETAs

• Maintain an organized and efficient parts department

• Assist with inventory control, returns, and reconciliation

• Build strong relationships with technicians, customers, and wholesale accounts

• Help maintain a high level of customer satisfaction

Qualifications

• Previous automotive dealership parts experience strongly preferred

• CDK experience required

• General Motors / GM parts experience is a major plus

• Strong automotive parts knowledge

• Ability to accurately navigate electronic parts catalogs

• Excellent communication and customer-service skills

• Strong attention to detail and organizational ability

• Comfortable working in a busy, fast-paced dealership environment

• Dependable, professional, and team-oriented

• Valid driver's license

Why Join Beckley Chevrolet?

We are looking for someone who knows the parts business and wants to be an important part of a growing dealership. This is an opportunity to join a team that values experience, accountability, teamwork, and customer service.