PARTS COUNTER/DRIVER

Heyward-Allen-Motor-Company; Athens (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Long-Term Disability

Life Insurance

Paid time off

Employee discounts

Job summary

Heyward Allen Motor Company is seeking a Parts Counter Consultant/Delivery Driver to support the parts department, serving retail and wholesale customers and service technicians with GM Genuine and ACDelco parts.

The role emphasizes accurate identification of parts, efficient inventory handling, and delivering high-quality customer service while ensuring accurate transactions and cash handling. A valid driver’s license and familiarity with dealership software are preferred.

Qualifications

• Experience in automotive parts counter preferred.
• Knowledge of GM parts is a plus.
• Strong communication and active listening.
• Detail-oriented with ability to multi-task.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist customers & technicians: handle walk-in, phone, and online inquiries.
• Identify & source parts using specialized catalogs to locate vehicle components.
• Inventory management: receive, unpack, catalog, and stock parts.
• Process transactions: provide quotes, invoice parts, and collect payments.

Skills

Customer service

Communication

Active listening

Multi-tasking

Driver's license

Tools

Inventory software

Digital catalogs

Job description

Description

Why Join the Heyward Allen Team?

At Heyward Allen Motor Company, we aren't just selling and servicing vehicles—we are building a community. Family-owned and operated, we have proudly been voted the #1 Place to Work in Athens and earned the title of "Best Dealership" for 24 out of the past 25 years. We deeply appreciate our employees and actively invest in their long-term professional success.

If you are a detail-oriented professional with a passion for automotive mechanics and customer service, we want you on our team!

As a Parts Counter Consultant/Delivery driver, you will be the backbone of our parts department, ensuring our retail customers, wholesale accounts, and service technicians get the exact GM Genuine and ACDelco parts they need.

• Assist Customers & Technicians: Handle walk-in, phone, and online inquiries from retail customers, commercial accounts, and internal service technicians.
• Identify & Source Parts: Use specialized electronic parts catalogs to accurately identify, locate, and order vehicle components.
• Inventory Management: Receive, unpack, catalog, and stock incoming inventory while keeping the parts department organized and clean.
• Process Transactions: Provide precise quotes, invoice parts sales, collect payments, and accurately manage cash/credit balances.
• Build Relationships: Deliver exceptional, friendly service that upholds our 75+ year reputation for honesty and integrity.
• Delivering parts: Deliver parts to our wholesale customers and pick up payments for the parts

Schedule & Hours:

Enjoy a stable work-life balance with great retail-automotive hours:

• Parts Department Hours: Monday – Friday (8:00 AM – 6:00 PM) and alternating Saturdays (8:00 AM – 3:00 PM).
• Sundays Closed: We protect your family time.

Benefits & Compensation Package:

We offer a highly competitive compensation structure based on your experience, alongside a premium benefits package:

• Health & Wellness: Medical, Dental, and Vision insurance.
• Financial Security: 401(k) plan with a generous company match.
• Income Protection: Company-paid Long-Term Disability (LTD) and Life Insurance.
• Time Off: Paid vacation days, sick leave, and paid holidays (closed on major holidays).
• Perks: Generous employee discounts on vehicles, parts, and service.

Requirements

• Experience: Previous automotive parts counter experience (dealership or aftermarket retail) is highly preferred. Knowledge of GM parts is a major plus.
• Skills: Strong communication, active listening, and a customer-first mindset.
• Tech-Savvy: Comfortable navigating dealership inventory software, digital catalogs, and basic computer applications.
• Detail-Oriented: Ability to multi-task and maintain high accuracy in a fast-paced environment.
• Drive: Must possess a valid driver’s license with a clean, acceptable driving record.