Parts Associate

Aschenbach Auto Group

Carlisle (Cumberland County)

On-site

USD 17,000 - 24,000

Full time

14 days+

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Benefits offered by this job

401(k) with match
Growth opportunities
Paid training
Employee vehicle purchase plans
Health and wellness
Flexible schedule
Discounts on products and services

Job summary

Carlisle Cadillac Buick GMC is seeking a Parts Counter Associate to join our parts team. You will greet customers, understand parts needs, and process sales with a friendly, professional attitude.

You will read parts catalogs, provide quotes, handle phone inquiries, and ensure accurate stock and billing. A valid driver's license, rural availability and a high school diploma are required. This full-time on-site role offers growth and training opportunities.

Qualifications

  • Automotive experience and parts knowledge is a plus.
  • Must have valid driver's license and clean driving record.
  • Flexible work schedule will include some Saturdays.
  • High School Diploma or equivalent.
  • Ability to work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Capability to calculate figures and amounts such as discounts, interest, and commissions.

Responsibilities

  • Oversee the parts sales process from start to finish.
  • Communicate with customer on parts status.
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information.
  • Reviewes body shop estimates to be sure parts ordered are correct and pricing aligns with the estimate.
  • Provide high-level service to internal and external customers.
  • Pull and fill orders from stock.
  • Maintain a weekly bin check to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials needing attention.
  • Locates out-of-stock parts from outside sources and submits an emergency order if necessary.
  • Ensure internal requests for parts are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Ability to lift 50 lbs.
  • Must be dependable.

Skills

Customer interaction
Organizational skills
Time management
Mathematical calculations
Team player
Lifting up to 50 lbs

Education

High School Diploma or equivalent

Job description

Description

Carlisle Cadillac Buick GMC is looking for a Parts Counter Associate to join our parts team! We value our employees, and offer loyalty, a great working environment and ongoing training. You must be a team player who can greet and interact with customers to understand their parts & service needs with a warm and friendly persona. We strive to ensure customer satisfaction at the highest level.

Parts Job Responsibilities:

  • Oversee the parts sales process from start to finish.
  • Communicate with customer on parts status.
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high-level service to internal and external customers.
  • Pulls and fills orders from stock.
  • Maintain a weekly bin check to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on the service repair orders.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Ability to lift 50 lbs.
  • Must be dependable.

Qualifications:

  • Automotive experience and parts knowledgeis a plus
  • Must have valid driver's license and clean driving record
  • Flexible work schedule will include some Saturdays
  • High School Diploma or equivalent
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Capability to calculate figures and amounts such as discounts, interest, and commissions.

What We Offer:

  • Pay: $15/hour
  • 401(k) Planwith company match
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned andoperated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services
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