Parts Associate

Celebration Chevrolet; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Celebration Chevrolet in Aurora, CO is seeking an Automotive Parts Associate to join our team. You’ll assist customers in finding the right parts, support the service team, and use catalogs and VINs for accurate fitment.

The role involves processing orders, coordinating backorders, handling returns, and maintaining organized inventory. A friendly, proactive approach and comfort with dealership systems will help you succeed.

Qualifications

• Friendly, professional approach and desire to help customers.
• Strong communication skills.
• Attention to detail with part numbers, orders, and inventory.
• Organization and ability to manage multiple requests.
• Dependable work ethic and honesty.
• Calm, solution-focused attitude when busy.
• Comfort using computers and learning catalogs and dealership systems.
• Interest in vehicles and automotive parts.
• Willingness to accept feedback and continue learning.

Responsibilities

• Help customers find the right parts in person, over the phone, and via electronic inquiries with friendly, knowledgeable service.
• Support service team by identifying, locating, and providing needed parts for repairs.
• Identify parts accurately using catalogs, vehicle information, and VINs.
• Process parts orders and sales; prepare quotes, invoices, and orders; document transactions carefully.
• Follow up on backorders and availability to keep customers informed.
• Receive and organize inventory; check shipments for accuracy and damage.
• Maintain inventory accuracy; assist with counts and organization.
• Process returns and core exchanges per dealership procedures.
• Explain parts options to customers based on needs.
• Keep workspace clean, safe, and efficiently organized.
• Communicate clearly and be a reliable teammate.

Skills

Customer service

Communication

Attention to detail

Organization

Team player

Computer literacy

Willingness to learn

Interest in vehicles

Tools

Parts catalogs

Dealership systems

Job description

Automotive Parts Associate

Celebration Chevrolet | Aurora, CO

Enjoy helping people, solving problems, and working around cars? Celebration Chevrolet is looking for a dependable, customer-focused Parts Associate to join our team.

Our parts department helps keep customers moving and our service team working efficiently. Whether you’re helping someone find the right accessory or locating a part for a technician, your attention to detail and willingness to help will make a difference.

We’re looking for someone who takes pride in their work, enjoys being part of a team, and is eager to keep learning.

What You’ll Do

• Help customers find the right parts. Assist customers in person, over the phone, and through electronic inquiries with friendly, knowledgeable service.
• Support our service team. Work closely with technicians and service advisors to identify, locate, and provide the parts needed for repairs.
• Identify parts accurately. Use parts catalogs, vehicle information, and VINs to confirm fitment and reduce ordering errors.
• Process parts orders and sales. Prepare accurate quotes, invoices, and orders, and document transactions carefully.
• Keep people informed. Follow up on special orders, backorders, and availability so customers and coworkers know what to expect.
• Receive and organize inventory. Check incoming shipments for accuracy and damage, record received items, and place parts in their proper locations.
• Maintain inventory accuracy. Help with inventory counts, report discrepancies, and keep shelves and storage areas organized.
• Handle returns properly. Process eligible returns and core exchanges according to dealership and manufacturer procedures.
• Recommend helpful products. Explain relevant parts and accessory options based on the customer’s needs.
• Take care of the workspace. Keep the counter and stockroom clean, safe, and efficient while following established handling procedures.
• Be a reliable teammate. Communicate clearly, help solve problems, and pitch in where needed to keep the department running smoothly.

What You Bring

• A friendly, professional approach and a desire to help customers.
• Strong communication skills and the ability to work well with different personalities.
• Attention to detail, especially when checking part numbers, orders, and inventory.
• Organization and the ability to manage multiple requests while following through.
• A dependable work ethic, honesty, and pride in doing the job correctly.
• A calm, solution-focused attitude when things get busy.
• Comfort using computers and learning parts catalogs and dealership systems.
• An interest in vehicles, automotive parts, and how things work.
• Willingness to accept feedback, ask questions, and continue building your knowledge.

Automotive parts, dealership, inventory, or customer service experience is a plus. We also value transferable skills, a positive attitude, and a genuine willingness to learn.

Make an Impact at Celebration Chevrolet

The right part—and the right person helping find it—can make someone’s day easier. This is an opportunity to contribute to a team where accuracy, service, and teamwork matter every day.