Parts and Service Sales Representative (PSSR)

Sandvik; Elko (NV); On-site; USD 80,000 - 105,000; Full time

Job summary

Sandvik in Elko, NV is seeking a results-driven Parts & Services Sales Representative to lead aftermarket growth. You will own revenue, manage key accounts, and develop strategies to expand share-of-wallet within the Nevada AOR.

You will collaborate with product teams, operations, and service staff to deliver customer solutions, conduct site visits, forecast accurately, and negotiate contracts while championing Sandvik safety standards.

Qualifications

• Bachelor’s degree or equivalent in mechanical/industrial/mining discipline; ongoing sales development is a plus.
• Experience in sales, account management, or business development within mining/industrial sectors.
• Proven ability to grow revenue and develop customer portfolios.
• Experience with consultative solution selling.
• Understanding of Parts & Services offerings and lifecycle solutions.
• Experience collaborating across sales, service, and operations teams.

Responsibilities

• Own and drive Parts & Services revenue, growth, and profitability within the assigned territory.
• Develop and execute strategic account plans for assigned customers.
• Manage and grow customer relationships through site visits, business reviews, and engagement with customer decision-makers.
• Identify, qualify, and convert new business opportunities across the entire Parts & Services portfolio.
• Collaborate with Product Line Managers, service teams, planners, and operations personnel to develop and execute customer solutions.
• Lead commercial discussions including pricing, proposals, contract negotiations, and service agreements.
• Utilize CRM tools to maintain accurate customer information, opportunity management, forecasting, and activity reporting.
• Monitor competitive activity and market trends to identify opportunities for growth.
• Coordinate internal resources to ensure successful delivery of customer commitments and sold solutions.
• Promote Sandvik safety standards and ensure compliance with customer site requirements.

Skills

Consultative selling

Account management

CRM systems

Strong communication

Education

Bachelor’s degree

Tools

CRM software

Sales tools

Job description

Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the frontier of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact.

Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.

The Parts & Services Sales Representative (PSSR) will be a role based out of Elko, NV.

In this role, you will drive sustainable Parts & Services growth within the Nevada Area of Responsibility (AOR) by developing and managing a defined customer portfolio, identifying business opportunities, and delivering commercially aligned solutions that create measurable customer value.

The PSSR acts as the primary commercial owner of Sandvik's aftermarket Parts & Services business within assigned mining and industrial accounts, serving as the primary customer interface for parts, service, rebuilds, component exchange, lifecycle support, and other aftermarket growth opportunities. The role is responsible for account development, retention, share-of-wallet growth, and market expansion while collaborating with internal service, supply chain, product and portfolio, and operational teams to ensure successful execution of Sandvik customer solutions.

Success in this position requires strong customer engagement, consistent field presence, accurate forecasting, disciplined opportunity management, consultative selling skills, and coordination with internal teams to ensure customer commitments are executed effectively.

Key Responsibilities:

Main Responsibilities

• Own and drive Parts & Services revenue, growth, and profitability within the assigned territory.
• Develop and execute strategic account plans for assigned customers.
• Manage and grow customer relationships through regular site visits, business reviews, and engagement with customer decision-makers.
• Identify, qualify, and convert new business opportunities across the entire Parts & Services portfolio.
• Support and grow business with key accounts, including Crucible and other assigned mining and industrial customers.
• Increase market penetration and share of wallet through proactive customer development activities.
• Build and maintain a healthy sales pipeline while ensuring opportunities progress through the sales process.
• Collaborate with Product Line Managers, service teams, planners, and operations personnel to develop and execute customer solutions.
• Lead commercial discussions including pricing, proposals, contract negotiations, and service agreements.
• Utilize CRM tools to maintain accurate customer information, opportunity management, forecasting, and activity reporting.
• Monitor competitive activity and market trends to identify opportunities for growth.
• Coordinate internal resources to ensure successful delivery of customer commitments and sold solutions.
• Promote Sandvik safety standards and ensure compliance with customer site requirements.

Minimum Qualifications:

• Bachelor’s degree, or equivalent experience in a mechanical, industrial, or mining-related discipline preferred. Ongoing development in sales and commercial processes aligned with PSSR requirements
• Experience in sales, account management, or business development within mining or industrial sectors
• Proven ability to grow revenue and develop customer portfolios
• Experience with consultative solution selling
• Understanding of Parts & Services offerings and lifecycle solutions
• Experience collaborating across sales, service, and operations teams

Preferred Qualifications:

• Strong commercial mindset focused on growth and profitability
• Effective customer-facing communication skills
• Ability to manage territory independently
• Proficiency with CRM and sales tools
• Alignment with Sandvik values and safety standards

Location: Based out of Nevada, Elko area.

Travel Requirements: Some travel is required, environment in workshops, offices and mine sites.

Compensation Range: Base Salary of $80,000 to $105,000 with an additional bonus plan

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.

(Please note: temporary work authorizations, including OPT, do not meet this requirement.)

This position will be posted a minimum of 5 days, or until filled.

Benefits

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at [e-mail]. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law