Parts and Service Manager

MotorcycleIndustryJobs.com; Lancaster (TX); On-site; USD 36,000 - 120,000; Full time

Job summary

A leading motorcycle dealership in Lancaster, TX is seeking a Parts & Service Manager to oversee operations, manage a team, and ensure customer satisfaction. This hands-on role offers autonomy and growth opportunities in a fast-paced environment.

Benefits

Commission opportunities

Discounts

Incentives

Advancement opportunities

Qualifications

• 2+ years managing a service or parts department (motorcycle or auto).
• Strong people skills — you’ll be the face of the back-end.

Responsibilities

• Manage the entire service department and parts counter.
• Hire, train, and manage motorcycle technicians.
• Monitor department financial performance.

Skills

Leadership

Inventory Control

Customer Service

Team Management

Job description

NOW HIRING: PARTS & SERVICE MANAGER
$36,000 – $120,000+ / Year (Base + Bonuses)
Full Throttle – Suzuki · Vanderhall of Dallas | Lancaster, TX

We’re looking for a take-charge leader to run our Parts & Service Department from top to bottom. This is not your typical desk job — it’s a hands-on, high-impact role in one of the busiest motorcycle dealerships in Texas.

If you’re a powerhouse who can manage technicians, control parts inventory, deliver top-tier service, AND build a winning team, we want you.

️ YOUR ROLE:
As our Parts & Service Manager, you’ll oversee everything — from quoting repairs and ordering parts to staffing, scheduling, and customer satisfaction. You’ll lead a team of techs, help hire and train new ones, and manage the parts flow like a pro. Every repair order, every customer call, and every tech in the bay falls under your leadership.

KEY RESPONSIBILITIES:
Manage the entire service department and parts counter
Hire, train, and manage motorcycle technicians
Oversee parts inventory, ordering, and returns
Handle warranty, insurance, and retail work orders
Communicate with customers for approvals, updates, and service walk-throughs
Track technician labor hours and ensure high productivity
Monitor department financial performance (labor margins, parts profit, etc.)
Ensure shop safety, cleanliness, and organization
Work with ownership to set goals and hit growth targets

QUALIFICATIONS:
2+ years managing a service or parts department (motorcycle or auto)
Experience hiring or managing a technician team
Knowledge of inventory control, parts sourcing, and vendor relations
Familiar with warranty systems, repair labor times, and service processes
Organized, results-driven, and calm under pressure
Motorcycle dealership experience preferred — but automotive is okay too
Strong people skills — you’ll be the face of the back-end

COMPENSATION & BENEFITS:
$36K–$120K+ yearly (Base salary + performance-based bonuses)
Commission opportunities on department profitability
Full-time position with high autonomy
Steady customer flow from our 24/7 sales and marketing team
Supportive ownership that invests in leadership and growth
Discounts, incentives, and advancement opportunities

WHY FULL THROTTLE?
At Full Throttle – Suzuki · Vanderhall of Dallas, we’re building something different. We don’t just fix bikes — we help customers ride with confidence. We’re a full-spectrum dealership known for guaranteed financing, nationwide shipping, and fast-paced growth. You’ll have full control of your department, with the resources to build the team you need and the freedom to lead like an owner.

Ready to build and lead your own powerhouse department?
Let’s talk.

[e-mail]
[phone]
www.FullThrottleDallas.com
2542 N I-35E, Lancaster, TX 75134