Parts Advisor - Sales & Customer Service Pro

Murrysville, PA; Gainesville, Northern (GA, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

We are seeking a Sales Associate to help customers choose parts and provide high quality service to both retail and shop customers. The role involves answering calls, sharing pricing, and promoting parts specials to drive sales.

Candidates must be at least 18, hold a valid driver’s license, be committed to 100% customer satisfaction, have solid phone and basic computer skills, and be organized and courteous. Training will be provided to support success in this role.

Qualifications

• Must be over 18
• Must have a valid drivers license
• Be committed to 100% customer satisfaction
• Possess phone skills for both employee and customer interactions
• Have basic computer skills. Training will be provided for necessary programs
• Be organized, professional and courteous

Responsibilities

• Provide customers with information about accessory parts and specials
• Answer telephone calls, indicate prices and provide any other information
• When answering incoming calls, adopt a strategy that focuses on selling parts and/or arranging appointments

Skills

Customer service

Telephone skills

Basic computer skills

Organization

Professional and courteous

Valid driver’s license

Job description

We are seeking a Sales Associate to help customers choose parts and provide high quality service to both retail and shop customers. The role involves answering calls, sharing pricing, and promoting parts specials to drive sales.

Candidates must be at least 18, hold a valid driver’s license, be committed to 100% customer satisfaction, have solid phone and basic computer skills, and be organized and courteous. Training will be provided to support success in this role.