Parts Advisor I

NationaLease; Felton (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Paid holidays

Generous 401k match

Medical, Dental, Vision

Company paid life insurance

Supplemental life, LTD, STD

Job summary

Bentley Truck Services, Inc. is seeking a Parts Advisor I to support customers and mechanics by providing the right parts and processing orders in a fast-paced shop environment.

The role offers hands-on training, mentorship, and potential advancement into a dealership leadership position, with a focus on accuracy, customer service, and parts knowledge.

Join a family-owned network with competitive wages, benefits, and a clear path to growth within our expanding East Coast locations.

Qualifications

• High School Diploma or equivalent with 3 years’ experience in customer service, parts sales, trucking, automotive, or dealership operations preferred.
• Must have valid driver’s license with good driving record.
• Basic computer and inventory system knowledge.

Responsibilities

• Supports both Customers and Mechanics to assure they get the proper parts which they request.
• Deliver excellent customer service while building long-term customer relationships.
• Promote additional parts and solutions that support customer and shop needs.
• Help drive parts sales growth through communication, follow-up, and product knowledge.
• Process parts orders, invoices, credits, and related paperwork accurately.
• As needed assist internal customers who need parts pulled for work orders.
• Place stock orders utilizing the best practice criteria outlined by both Bentley Truck Services and OEM.
• Locate difficult part items through experience, observation and available resources (computers and/or printed materials).
• Set up orders for daily shipment, delivery, or pick up.

Skills

Customer service

Parts sales

Trucking

Automotive

Dealership operations

Education

High School Diploma

Tools

Inventory system

Computer literacy

Job description

In 1944, a group of regional truck lease company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. Additional information can be found on our website at http://www.nationalease.com . You can also follow us on Twitter and Facebook .

Parts Advisor I

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we have grown to 11 locations expanding to 4 states on the east coast, offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team!

• Competitive wage
• Paid Holidays
• Competitive Wage
• Generous 401k match.
• Medical, Dental, Vision
• Company Paid Life Insurance
• Supplemental Life, LTD, STD

What You’ll Do

Job Summary:

Perform a variety of customer service, in store, and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. This position offers a clear career path for individuals interested in growing into a Parts Manager or dealership leadership role. Bentley Truck Services is committed to developing team members through hands-on training, mentorship, and advancement opportunities.

Responsibilities:

• Supports both Customers and Mechanics to assure they get the proper parts which they request.
• Deliver excellent customer service while building long-term customer relationships.
  Promote additional parts and solutions that support customer and shop needs.
• Help drive parts sales growth through communication, follow-up, and product knowledge.
• Process parts orders, invoices, credits, and related paperwork accurately.
• As needed assist internal customers who need parts pulled for work orders.
• Place stock orders utilizing the best practice criteria outlined by both Bentley Truck Services and OEM.
• Locate difficult part items through experience, observation and available resources (computers and/or printed materials).
• Set up orders for daily shipment, delivery, or pick up.

What We’re Looking For

Qualifications:

• High School Diploma, or equivalent, and 3 years’ experience in customer service, parts sales, trucking, automotive, or dealership operations preferred.
• Must have valid driver’s license with good driving record.
• Basic computer and inventory system knowledge.
• Must be able to work independently with inventory, requires stooping, kneeling, stretching, and at time using a small ladder to reach certain locations.
• Ability to multitask and work in a fast-paced environment.
• Must be able to work in a shop environment.
• High initiative for process improvement and customer service.
• Strong attention to detail and organizational skills.

Why Join Us

• Support work on industry-leading Isuzu and Hino trucks.
• Clear career path and long-term-on-the-job training.
• Stable, well-equipped shop environment.
• Supportive team culture focused on safety, training, and growth.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.