Parts Advisor — Heavy Equipment, Training & Growth

JESCO; Fairfield (AR); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Benefits after 30 days

On-the-job training

Career advancement opportunities

Job summary

JESCO, a premier dealer of heavy construction equipment, is hiring a Parts Advisor. You will greet customers, respond to inquiries, provide price quotes, and assist with parts ordering and service department coordination.

Responsibilities include shipping/receiving, stocking shelves, and maintaining safety standards while using dealer catalogs to identify parts and ensure on-time delivery. An equal opportunity employer.

Qualifications

• High School Diploma or Equivalent required.
• Valid Driver’s License required.
• Forklift experience is necessary; forklift certification helpful.
• Hoisting license preferred but not required.

Responsibilities

• Greet customers and provide customer assistance by responding to inquiries and offering price quotes as appropriate.
• Ship and receive new part orders in a timely, accurate manner.
• Perform basic warehouse duties: pull parts, stock shelves, clean, and maintain a safe work area.
• Maintain product knowledge to build customer confidence in parts service.
• Handle customer complaints diplomatically and escalate to supervision when needed.
• Identify part numbers and recommend related items, sourcing from catalogs as needed.
• Input and retrieve inventory data using computer systems for deliveries and service use.
• Source and order parts from local suppliers for emergencies.
• Ensure catalogs and price books are current and accessible.
• Communicate any delivery delays to customers and coordinate with departments.

Skills

Reading skills

Computer literacy

Customer service

Diplomacy

Professionalism

Organization

Presentation

Time management

Lift up to 70 lbs

Education

High School Diploma or Equivalent

Valid Driver’s License

Forklift experience preferred

Valid Hoisting license preferred

Tools

Forklift certification

Job description

JESCO, a premier dealer of heavy construction equipment, is hiring a Parts Advisor. You will greet customers, respond to inquiries, provide price quotes, and assist with parts ordering and service department coordination.

Responsibilities include shipping/receiving, stocking shelves, and maintaining safety standards while using dealer catalogs to identify parts and ensure on-time delivery. An equal opportunity employer.