Parts Advisor | Growth, Training & Benefits

Waproo Pty Ltd; The Dalles (OR); On-site; USD 38,000 - 62,000; Full time

Job summary

Columbia Gorge Motors is seeking a Parts Advisor to support the parts department and ensure technicians have the right parts the first time. You will also assist external customers and maintain accurate stock and pricing.

This role demands attention to detail, strong communication, and the ability to move quickly in a busy shop environment. Experience in auto parts sales is preferred, along with a valid driver's license.

Qualifications

• High School Diploma or equivalent is required.
• Prior auto parts sales experience is preferred.
• Ability to read and interpret parts catalogs and maintenance documents.
• Strong customer service and interpersonal skills are essential.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, provide price quotes and information.
• Review shop estimates to verify correct parts and pricing.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock and conduct weekly bin checks.
• Notify parts manager of out-of-stock items needing attention.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Auto parts sales

Interpersonal skills

Time management

Reading technical catalogs

Customer service

Education

High School Diploma or equivalent

Tools

Parts catalog

Job description

Columbia Gorge Motors is seeking a Parts Advisor to support the parts department and ensure technicians have the right parts the first time. You will also assist external customers and maintain accurate stock and pricing.

This role demands attention to detail, strong communication, and the ability to move quickly in a busy shop environment. Experience in auto parts sales is preferred, along with a valid driver's license.