Parts Advisor: Fast-Paced Auto Parts Expert

Fayette Parts Service Inc; Allens Crossroads (PA); Presencial; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401K

Career growth opportunities

Resumo da oferta

Fayette Parts Service Inc. in Pennsylvania is seeking a Parts Professional to provide prompt and courteous service to customers by phone, in-store, or in the dealer’s shop. You will look up parts in catalogs or the POS system and process orders with high accuracy, efficiency, and courtesy.

You will advise customers on product options, warranties, and policies, and act as a resource for store personnel. A successful candidate has strong knowledge of parts, good communication, and the ability to

Qualificações

• Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts.
• Demonstrate excellent communication and organizational skills.
• Enjoy working with people in a fast-paced setting; be competitive, yet have the ability to work calmly under pressure.
• Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission.
• Able to work retail hours at any store location as assigned by management.

Responsabilidades

• Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs.
• Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues.
• Demonstrates professional attitude, conduct, and appearance.
• Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods.
• Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of store and displays.
• Participates in training as needed and required.
• Perform all other associated tasks as assigned by management.

Conhecimentos

Customer service

Product knowledge

Part numbers

Communication

Organization

Cash handling

Descrição da oferta de emprego

Fayette Parts Service Inc. in Pennsylvania is seeking a Parts Professional to provide prompt and courteous service to customers by phone, in-store, or in the dealer’s shop. You will look up parts in catalogs or the POS system and process orders with high accuracy, efficiency, and courtesy.

You will advise customers on product options, warranties, and policies, and act as a resource for store personnel. A successful candidate has strong knowledge of parts, good communication, and the ability to