Parts Advisor - Fast-Paced Auto Parts Counter | Benefits

Wheelers Family Auto Group; Marshfield (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Pay ranges based on productivity and经验

Paid technician training and trainings

State-of-the-art facility

No Sundays & paid time off on major ho

Uniforms provided and cleaned

Professional service advisors to work 

Competitive health benefits

Paid Time Off

401K w/ Match

Employee Discounts on Purchases

Dental

Vision

Health Care

Short Term / Long Term Disability, 1

Job summary

Wheelers of Marshfield with Wheelers Family Auto Group is seeking a Parts Counter person to support our team and provide customers with exceptional experiences in a fast-paced, professional setting.

Responsibilities include overseeing the parts sales process, communicating with customers, using the parts catalog, handling calls and quotes, verifying pricing with shop estimates, and ensuring stock accuracy. Benefits are offered.

Qualifications

• High school diploma or equivalent; prior auto parts sales preferred.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, and proportions.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Interpersonal skills

Time management

Customer service

Numerical calculations

Reading/understanding parts catalog

Education

High School Diploma or equivalent

Job description

Wheelers of Marshfield with Wheelers Family Auto Group is seeking a Parts Counter person to support our team and provide customers with exceptional experiences in a fast-paced, professional setting.

Responsibilities include overseeing the parts sales process, communicating with customers, using the parts catalog, handling calls and quotes, verifying pricing with shop estimates, and ensuring stock accuracy. Benefits are offered.