Parts Advisor / Counterperson

Gilroy Chevrolet Cadillac; Gilroy (CA); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Commission or bonus opportunities

Health, dental, and vision insurance

Paid time off and Holidays

401(k) with match

Job summary

Gill Automotive Group is seeking a motivated Automotive Parts Sales Representative to assist technicians and customers in identifying and purchasing the correct parts and accessories. You will maintain an organized parts department and provide product knowledge to drive sales.

Requires strong sales skills, automotive knowledge, and a dedication to customer service. The role involves five days per week, Monday through Friday, with opportunities for growth in a fast-paced dealership environment.

Qualifications

• Previous automotive parts sales, counter sales, or related experience preferred.
• Strong knowledge of automotive systems, parts, and accessories.
• Ability to read catalogs, diagrams, and use parts lookup systems.
• Excellent communication and customer service skills.
• Basic computer skills and point-of-sale experience.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• High school diploma or equivalent preferred.

Responsibilities

• Assist technicians, retail, and wholesale customers with automotive parts inquiries and purchases.
• Identify and provide correct parts using catalogs, software, and vendor resources.
• Provide excellent customer service in person, over the phone, and via email.
• Recommend related parts, accessories, and add-on products to increase sales.
• Process sales transactions, invoices, and special orders accurately.
• Maintain inventory accuracy and help stock shelves and organize the parts department.
• Receive and inspect incoming shipments for accuracy and damage.
• Work closely with service technicians and other departments to fulfill parts requests.
• Handle returns, warranties, and core returns according to company policy.
• Keep up to date on new products, promotions, and industry trends.

Skills

Automotive sales experience

Automotive knowledge

Read catalogs/diagrams

Communication & customer service

POS experience

Attention to detail

Multi-tasking

Driver's license

Education

High school diploma or equivalent

Tools

Parts lookup software

Inventory systems

Job description

Job Description

Gilroy GMC is seeking a motivated and customer-focused Automotive Parts Sales Representative to join our team. In this role, you will assist both Technicians and customers in identifying and purchasing the correct automotive parts and accessories, provide product knowledge, and help maintain an organized and efficient parts department. This is a great opportunity for someone with strong sales skills, automotive knowledge, and a passion for customer service. This position's work schedule will include five (5) days per week, Monday through Friday.

Key Responsibilities

• Assist Technicians, retail, and wholesale customers with automotive parts inquiries and purchases


• Identify and provide correct parts using catalogs, software, and vendor resources


• Provide excellent customer service in person, over the phone, and via email


• Recommend related parts, accessories, and add-on products to increase sales


• Process sales transactions, invoices, and special orders accurately


• Maintain inventory accuracy and help stock shelves and organize the parts department


• Receive and inspect incoming shipments for accuracy and damage


• Work closely with service technicians and other departments to fulfill parts requests


• Handle returns, warranties, and core returns according to company policy


• Keep up to date on new products, promotions, and industry trends

Qualifications

• Previous automotive parts sales, counter sales, or related experience preferred


• Strong knowledge of automotive systems, parts, and accessories


• Ability to read catalogs, diagrams, and use parts lookup systems


• Excellent communication and customer service skills


• Basic Computer Skills And Point-of-sale Experience


• Strong attention to detail and organizational skills


• Ability to work in a fast-paced environment and manage multiple tasks


• High school diploma or equivalent preferred


• Valid driver’s license may be required

Preferred Skills

• Experience With Dealership, Aftermarket, Or Wholesale Parts Sales


• Knowledge of inventory systems and ordering processes


• Sales-oriented mindset with ability to upsell when appropriate


• Team player with a positive attitude and dependable work ethic

Benefits

• Competitive pay


• Commission or bonus opportunities


• Health, dental, and vision insurance


• Paid time off and Holidays


• Retirement plan / 401(k) with match


• Employee discounts on vehicles, service work performed, and parts


• Training and advancement opportunities


• Free college education courses for employees and their family members

About Us

Gill Automotive Group is a fast-growing automotive organization, proudly currently serving the Gilroy, Tracy, Madera and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.

Equal Opportunity

Gill Automotive Group is an equal-opportunity employer.

Background Screening

Must pass a background and drug screening prior to employment.